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- Tasks: Manage service orders, coordinate with customers and suppliers, and ensure timely delivery.
- Company: Eaton is a diverse company focused on innovation and empowering people for a sustainable future.
- Benefits: Enjoy ongoing learning opportunities, internal promotions, and a strong focus on health and wellbeing.
- Why this job: Join a collaborative team that values your input and supports process improvements.
- Qualifications: 5 GCSEs at Grade C or above; experience in order management is essential.
- Other info: This is a full-time, on-site role located in Slough.
The predicted salary is between 30000 - 42000 £ per year.
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Talent Acquisition Consultant EMEA and TA Technology Support @ Eaton | HRIS, SAP Successfactors
Location: on-site Slough
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We\’re in the business of empowering people, and that includes you. Your journey here is not just about a job; it\’s about a shared vision for a brighter, more sustainable future.
We are ethical – We are passionate – We are responsible – We are efficient – We are transparent – We are learning. We are EATON!
We are looking for an Order Coordinator who will be managing Eaton’s PQ service orders with key aspects of the role being: order entry, customer, supplier & service provider co-ordination, inbound & outbound freight management & stock-level management, customer invoicing and maintenance of accurate financial & order planning records.
The individual will be expected to liaise with customers, internal production facilities/stakeholders & leadership to support in time delivery.
What You’ll Do
- Communicate with customers and suppliers of all levels from functional contributors to business leaders.
- Co-ordinate and manage complex issues with multiple suppliers, partners and stakeholders.
- Work collaboratively with other Eaton teams including purchasing & service scheduling, along with external suppliers to forecast, co-ordinate orders effectively.
- Provide feedback on process improvements, and support those changes to improve team efficiency.
- Working on process improvements within the Service Order Management team.
- Follow processes and procedures, including:
- Maintaining a complete and accurate order documentation record to support accurate planning & financials.
- Creating and submitting invoices in line with order conditions and delivery schedules.
- Raising sales orders on SAP in line with order conditions and delivery schedules
- Raising Work Orders and PO requests in Salesforce
- Ensure that any and all potential risks/exposures are escalated immediately
- Scheduling / updating delivery information with the customer and sales manager.
- Customer queries
Qualifications
- Minimum 5 GCSE, Grade C or above
- Previous experience in an Order Management / Project Administration role is must.
Skills
- Electrical industry experience desirable but not required.
- IT knowledge: Microsoft Office, including Excel at an intermediate level, SAP & Salesforce experience would be an advantage.
- Good communicator
- Practical problem solver, able to work independently and as part of a team.
- Able to plan, organise, prioritise and document actions.
What We Offer
- We make your growth matter – We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.
- We make your aspirations matter – Eaton encourages internal promotion, whenever possible.
- We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happened.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Appliances, Electrical, and Electronics Manufacturing
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Power Quality Service Order Coordinator employer: Eaton
Contact Detail:
Eaton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Power Quality Service Order Coordinator
✨Tip Number 1
Familiarise yourself with Eaton's core values and mission. Understanding their commitment to diversity, innovation, and sustainability will help you align your responses during interviews and discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Brush up on your SAP and Salesforce skills. Since these tools are mentioned in the job description, demonstrating your proficiency or willingness to learn them can set you apart from other candidates.
✨Tip Number 3
Network with current or former Eaton employees on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Order Coordinator role, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your problem-solving skills and experiences in managing complex issues. Think of specific examples where you've successfully coordinated with multiple stakeholders, as this is a key aspect of the role.
We think you need these skills to ace Power Quality Service Order Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order management or project administration. Emphasise any skills related to customer communication, problem-solving, and IT knowledge, particularly with Microsoft Office, SAP, and Salesforce.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Eaton and how your background aligns with their values of diversity and innovation. Mention specific experiences that demonstrate your ability to manage orders and coordinate with various stakeholders.
Showcase Your Communication Skills: Since the role involves liaising with customers and suppliers, provide examples in your application that showcase your strong communication skills. Highlight instances where you successfully resolved complex issues or improved processes.
Highlight Process Improvement Experience: Eaton values efficiency and process improvements. Include any relevant experiences where you contributed to enhancing workflows or systems in previous roles, demonstrating your proactive approach to problem-solving.
How to prepare for a job interview at Eaton
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Power Quality Service Order Coordinator. Familiarise yourself with order management processes, customer communication, and the tools mentioned in the job description, such as SAP and Salesforce.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and suppliers, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated complex information or resolved issues with stakeholders.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios from your past experience where you successfully managed complex issues or improved processes, as this aligns with the role's requirements.
✨Highlight Your Teamwork Experience
The job requires collaboration with various teams. Be ready to discuss your experience working in teams, how you contribute to team success, and any specific instances where teamwork led to positive outcomes.
