EMEA Power Distribution Field Services Technical Lead - Data Center in London
EMEA Power Distribution Field Services Technical Lead - Data Center

EMEA Power Distribution Field Services Technical Lead - Data Center in London

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical support for Data Center commissioning and develop training for engineers.
  • Company: Join Eaton, a diverse company driving innovation in power management.
  • Benefits: Competitive pay, flexible work options, and ongoing learning opportunities.
  • Why this job: Make a real impact in sustainable energy solutions while growing your career.
  • Qualifications: 5+ years in Power Distribution with strong technical and communication skills.
  • Other info: Remote work available across multiple EMEA countries with travel opportunities.

The predicted salary is between 48000 - 84000 £ per year.

Join to apply for the EMEA Power Distribution Field Services Technical Lead role at Eaton. Unlock Your Potential at Eaton: Where Diversity Drives Innovation. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We are seeking a Power Distribution Field Services Technical Lead to join our Regional Services Business Unit. This role will support the EMEA region, with a primary focus on Data Center clients. This is a newly created role within the EMEA Services Central Operations organization and plays a key role in driving the strategic growth of EMEA Services for the Power Distribution Division.

As a Field Services Technical Manager, you will act as the Subject Matter Expert (SME), providing Country Services Units (CSUs) across EMEA with the necessary technical expertise and support during commissioning activities for Data Centers. Additionally, you will play a critical role in developing and delivering the training program for Senior Commissioning Services Engineers in the region.

We are seeking a candidate with deep technical knowledge of Eaton's Power Distribution product portfolio and hands‐on experience in commissioning large-scale projects. The role is not a people manager but rather a highly skilled Power Distribution technical expert. This individual will collaborate closely with field service teams across the region, country sales organizations, and customers. Travel rate is up to 30% in the region. The role is open remotely in the following countries where Eaton has Power Distribution training centers: United Kingdom, Ireland, The Netherlands, Germany, Spain, Finland and Sweden.

Key Responsibilities
  • Standardize the design and produce Standard operating procedures for testing and commissioning.
  • Build Sales Operations SOP library and ensure that Field Service Engineers have access to the latest SOPs.
  • Maintain direct links with our hubs in Hengelo/The Netherlands and Ankara/Turkey and act as focal point for all technical exchange with Manufacturing, Engineering and Support at these facilities.
  • Work closely with EMEA Project Management Office, advising on commissioning considerations, attending Factory Acceptance Tests (FAT) and producing documents for field service execution.
  • Oversee technical escalations providing support to engineers and customers alike. Drive escalations to conclusion and complete technical reports as necessary.
  • Act as single point of contact and subject matter expert to provide technical support during the commissioning phase for EMEA Projects.
  • Lead the onboarding and training program for Senior Field Service Engineers specialized in operations for large projects including the certification of those, in alignment with the EMEA Technical & Training Lead.
  • Develop and deliver a Train The Trainer scheme to ensure the required field services competency and capability are available at the location where projects are executed.
  • Collaborate with EMEA Technical & Training Department on the development and continuous improvement of training centers according to the business needs.
  • Liaise with EHS Department to integrate critical EHS subjects (Electrical Safety and LOTO) on training program.
  • Be an active member of the Field Service Engagement Program, promoting best practice sharing and continue building the Field Service Community across the region.
  • Attend training courses on all company products and any other technical training that would enhance the level of support given to the Service Business Unit.
Qualifications
  • Electrical Technical School and proven industry experience are required for the role.
  • 5+ years within a senior field services role for Power Distribution equipment (LV/MV).
  • Power Distribution product technical background is required.
  • Knowledge of field service offerings – installation & commissioning.
  • Advanced knowledge of commissioning activities and scripts for large projects.
  • Strong communication and interpersonal skills able to represent EMEA Services at various levels within the region.
  • Drive for financial results.
  • Ability to influence change in people and processes.
  • Proactive mind‐set with desire for clear accountability and ownership.
  • Acts as a role model in line with Eaton ethical standards of conduct and Eaton leadership value and attributes.
  • Fluency in English language.
  • Ready to travel across the region +/- 30% of the working time.
What We Offer
  • Competitive compensation and benefits package.
  • Challenging projects in dynamic collaborative team.
  • Flexible working solutions.
  • We make your aspirations matter – Eaton encourages internal promotion, whenever possible.
  • We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.
  • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
  • We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

EMEA Power Distribution Field Services Technical Lead - Data Center in London employer: Eaton

Eaton is an exceptional employer that champions diversity and innovation, providing a collaborative work culture where your aspirations are valued. With a strong commitment to employee growth through ongoing training and development opportunities, particularly in the EMEA region, you will have the chance to make meaningful contributions while working on challenging projects. The flexible working solutions and focus on wellbeing ensure that you can thrive both personally and professionally in this dynamic environment.
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Contact Detail:

Eaton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EMEA Power Distribution Field Services Technical Lead - Data Center in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at Eaton or similar companies. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for interviews by researching common questions for technical leads in power distribution. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.

Tip Number 3

Showcase your expertise! During interviews, be ready to discuss specific projects you've worked on, especially those involving commissioning large-scale power distribution systems. This will highlight your hands-on experience.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Eaton team.

We think you need these skills to ace EMEA Power Distribution Field Services Technical Lead - Data Center in London

Technical Expertise in Power Distribution
Commissioning Experience for Large Projects
Standard Operating Procedures (SOP) Development
Training Program Development
Project Management
Electrical Safety Knowledge
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Field Service Offerings Knowledge
Ability to Influence Change
Proactive Mindset
Fluency in English

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the EMEA Power Distribution Field Services Technical Lead role. Highlight your relevant experience in commissioning large-scale projects and your technical expertise in Eaton's Power Distribution products. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our mission at Eaton. Be sure to mention any specific experiences that demonstrate your ability to lead and support field service teams.

Showcase Your Communication Skills: Strong communication is key for this position, so make sure to showcase your interpersonal skills in your application. Whether it's through your CV or cover letter, let us know how you've effectively collaborated with teams or influenced change in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, you'll find all the details you need about the role and our company culture there.

How to prepare for a job interview at Eaton

Know Your Stuff

Make sure you have a solid understanding of Eaton's Power Distribution product portfolio. Brush up on the technical details and be ready to discuss your hands-on experience with commissioning large-scale projects. This will show that you're not just familiar with the products, but that you can also apply your knowledge in real-world scenarios.

Showcase Your Communication Skills

As a Field Services Technical Lead, you'll need to communicate effectively with various teams and clients. Prepare examples of how you've successfully collaborated with others in the past. Highlight your ability to influence change and drive results, as this is crucial for the role.

Prepare for Technical Questions

Expect to face technical questions related to commissioning activities and scripts for large projects. Review common challenges faced during commissioning and think about how you would address them. Being able to articulate your problem-solving approach will impress the interviewers.

Emphasise Your Training Experience

Since you'll be leading training programmes for Senior Field Service Engineers, be prepared to discuss your experience in developing and delivering training. Share any successful training initiatives you've led and how they contributed to team competency and capability. This will demonstrate your leadership potential in the role.

EMEA Power Distribution Field Services Technical Lead - Data Center in London
Eaton
Location: London
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  • EMEA Power Distribution Field Services Technical Lead - Data Center in London

    London
    Full-Time
    48000 - 84000 £ / year (est.)
  • E

    Eaton

    50-100
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