At a Glance
- Tasks: Lead a dynamic team to maximise collections and support business growth.
- Company: Join a fast-paced company focused on commercial success and teamwork.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Opportunity for continuous improvement and professional growth in a supportive environment.
- Why this job: Make a real impact on cash flow and customer relationships while leading a high-performing team.
- Qualifications: Experience in credit control and strong leadership skills are essential.
The predicted salary is between 34650 - 42350 £ per year.
We're looking for a proactive and commercially minded Credit Control Team Leader to lead and develop a team responsible for maximising collections, supporting business growth and protecting profitability.
This is an opportunity to take ownership of the collections process, influence key business decisions and create a high-performing, target-driven team within a fast-paced, commercially focused environment.
The role
- As Credit Control Team Leader, you'll play a pivotal role in overseeing the end-to-end order-to-cash process, balancing effective credit risk management with the need to support sales and maintain strong customer relationships.
- Working closely with senior stakeholders and commercial teams, you'll ensure the collections function operates efficiently, delivers results and provides valuable insight to support business performance.
- You’ll have the opportunity to shape processes, develop your team and make a tangible difference to cash flow, customer experience and overall profitability., Coach, motivate and support colleagues to maximise performance, improve capability and achieve collection targets.
- Oversee the order-to-cash process, ensuring outstanding debt is managed effectively and cash collection targets are achieved.
- Work closely with sales, commercial teams and senior management to balance business growth with effective credit risk management.
- Identify opportunities to streamline workflows, strengthen controls and improve the efficiency of the collections function.
- Review and authorise credit limits, ensure appropriate credit controls are in place and support informed commercial decisions.
- Manage complex debt cases and legal recovery processes, ensuring appropriate action is taken to minimise losses.
- Ensure credit policies and procedures are understood, consistently applied and followed across the business.
- Lead month-end reporting and provide clear, timely insight into collections performance and credit-related risks.
- Review relevant credit monitoring information, ensuring risks are identified and appropriate actions are taken.
Person Profile
- We're keen to hear from candidates who combine strong collections expertise with a passion for leadership, continuous improvement and commercial success.
- Are you an experienced credit control or collections professional ready to take the next step in your career?
Do you enjoy leading people, building strong commercial relationships and finding smarter ways to improve cash flow?, Experience in credit control, with the confidence to manage priorities in a demanding commercial environment.
- Proven leadership, coaching or team development skills, with the ability to motivate others and improve performance.
- A results-driven mindset and a track record of reliability, accountability and delivering against targets.
- Strong communication and relationship-building skills, with the ability to work effectively with both finance and commercial stakeholders.
- A sound understanding of credit risk, credit control processes and the wider order-to-cash cycle.
- The ability to analyse information, identify potential risks and make informed, commercially balanced decisions.
- A proactive approach to problem-solving, process improvement and embracing new challenges.
- Strong organisational skills and the ability to manage competing priorities effectively.
- A CICM qualification, or working towards one, would be advantageous but isn't essential
Credit Control Team Leader in London employer: Eaton
Eaton is an exceptional employer in the Greater London area, offering a dynamic work culture that fosters innovation and collaboration. As an Electrical Design & Engineering Lead, you will not only have the opportunity to mentor and develop your team but also engage in meaningful projects that shape the future of data centres. With a strong emphasis on employee growth and a commitment to design excellence, Eaton provides a rewarding environment for professionals looking to make a significant impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Team Leader in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Eaton. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Team Leader in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Eaton.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Eaton's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Eaton
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Eaton.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Eaton will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Eaton employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
