Senior Credit Controller

Senior Credit Controller

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Eaton Syalon Ltd

At a Glance

  • Tasks: Manage your own ledger, mentor a Credit Control Assistant, and resolve payment queries.
  • Company: Join a Derby-based business with a supportive finance team.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Accessible by public transport from Nottingham and Derby.
  • Why this job: Step up into a senior role and make a real impact in credit control.
  • Qualifications: Experience in credit control and strong IT skills, especially Excel.

The predicted salary is between 36000 - 60000 £ per year.

Eaton Syalon are working with a Derby based business to recruit a Senior Credit Controller into their Finance team. As Senior Credit Controller, you'll report into the Credit Manager and will take ownership over your own ledger whilst supporting and mentoring a Credit Control Assistant. This role is ideal for candidates who are looking for a step up into a senior role.

Key Duties

  • Review accounts and resolving queries
  • Liaise with external departments to ensure prompt payment resolution
  • Issuing statements for customer accounts
  • Deal with third parties when the business have been unsuccessful at resolving debtor issues
  • Assist with ensuring that all Direct Debits are collected on time and posted to the ledger
  • Assist with cash allocation when required
  • Identify and discuss any process improvements with the Credit Manager, to help strengthen the controls and increase efficiency
  • Manage the credit control inbox, ensuring queries are resolved promptly to prevent escalation
  • Support the Credit Manager in delivering audit requirements and providing information to the Financial Accounts team as requested
  • Provide day to day guidance and mentorship to the Credit Control Assistant, supporting their development and ensuring consistent processes and performance standards are maintained
  • Manage and monitor the Bad Debt Provision and related reporting

Person Profile

  • Previous credit control / sales ledger experience
  • Strong IT skills to include Excel
  • You'll be someone who is looking to work with autonomy and happy to support the day-to-day of staff members
  • Must have the ability to deal with challenging and complex conversations and situations, and be able to offer meaningful solutions

Please apply for consideration if you think this role sounds of interest. Please note that this role is a hybrid working role with minimum expectation 2 days on-site in Derby. The business are easily accessible on public transport from Nottingham and Derby locations.

Senior Credit Controller employer: Eaton Syalon Ltd

Eaton Syalon is an exceptional employer, offering a dynamic and supportive work environment in Nottingham that fosters collaboration and professional growth. As a Financial Accountant, you'll not only engage in diverse financial activities but also have the opportunity to lead transformative projects within a high-growth medium-sized business, ensuring your contributions are recognised and valued. With a focus on continuous improvement and a commitment to employee development, this role provides a unique chance to make a meaningful impact while advancing your career.

Eaton Syalon Ltd

Contact Details:

Eaton Syalon Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Credit Controller

Tip Number 1

Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities at Derby-based businesses. A friendly chat can sometimes lead to a job offer before it even gets advertised!

Tip Number 2

Prepare for interviews by practising common credit control scenarios. Think about how you’d handle complex conversations or resolve queries effectively. We want you to showcase your problem-solving skills and experience during those crucial moments.

Tip Number 3

Don’t forget to research the company culture! Understanding the values and work environment of the Derby business will help you tailor your responses in interviews. Show them you’re not just a fit for the role, but for their team too!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly. Let’s get you that Senior Credit Controller role!

We think you need these skills to ace Senior Credit Controller

Credit Control
Sales Ledger Management
Query Resolution
Customer Account Management
Direct Debit Processing
Cash Allocation
Process Improvement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Credit Controller role. Highlight your previous credit control experience and any relevant skills, especially in Excel. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to handle complex conversations and how you can support the Credit Control Assistant. We love a good story!

Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've resolved queries or improved processes in your previous roles. We’re looking for someone who can identify issues and offer meaningful solutions!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!

How to prepare for a job interview at Eaton Syalon Ltd

Know Your Numbers

As a Senior Credit Controller, you'll need to demonstrate your understanding of credit control metrics. Brush up on key performance indicators and be ready to discuss how you've used them in previous roles to improve collections and manage debtors.

Showcase Your IT Skills

Strong IT skills, especially in Excel, are crucial for this role. Prepare to talk about specific functions or tools you've used in Excel to streamline processes or analyse data. Maybe even bring examples of reports you've created!

Prepare for Complex Conversations

You'll likely face challenging situations during the interview. Think of examples where you've successfully navigated difficult conversations with clients or colleagues. Highlight your problem-solving skills and how you offered meaningful solutions.

Mentorship Mindset

Since you'll be mentoring a Credit Control Assistant, be prepared to discuss your approach to leadership. Share experiences where you've supported others' development and how you maintain consistent processes and performance standards.