Credit Controller

Credit Controller

Derby Full-Time No home office possible
Eaton Syalon Ltd

At a Glance

  • Tasks: Manage customer accounts and follow up on overdue payments via phone and email.
  • Company: Join Eaton Syalon, a reputable business in Derby known for its collaborative culture.
  • Benefits: Enjoy hybrid working options and gain valuable finance experience.
  • Why this job: Make a real impact in a supportive team while enhancing your problem-solving skills.
  • Qualifications: Previous credit control experience in B2C or B2B is essential.
  • Other info: This is a temporary role for 2-3 months, perfect for immediate starters.

Credit Controller Β£28,000 – Β£30,000 Derby Based Business Permanent Role Hybrid role – 3 days office & 2 days remote *The first 3 months of the role will be office based* Eaton Syalon are working with a Derbyshire based business to recruit an experienced Credit Controller into their Finance team. You'll be responsible for the overdue debt lifecycle, building and maintaining relationships and supporting with legal/escalations. Key Responsibilities: – Manage and maintain your ledger, ensuring accuracy and integrity of accounts – Proactively collect overdue balances via phone and email – Monitor customer credit limits and conduct regular credit risk assessments – Resolve invoice queries and disputes efficiently in collaboration with sales and operations teams – Allocate and reconcile customer payments accurately – Produce regular aged debt reports – Support month-end closing activities – Contribute to Improvements to credit control processes and policies Person Profile: – Minimum 5 years’ experience in a credit control role – Strong knowledge of credit control procedures, collections, and risk management – Excellent communication and negotiation skills – High attention to detail and strong organisational skills – Ability to work independently and manage a high-volume ledger – Confident using accounting software and Microsoft Excel – Strong problem-solving and dispute resolution abilities If you have the above experience in Credit Control and are looking to join a busy hands-on role, please apply for consideration with your up to date CV

Credit Controller employer: Eaton Syalon Ltd

Eaton Syalon is an excellent employer that values detail-oriented individuals who thrive in a collaborative environment. With a strong focus on employee growth and development, the company offers a supportive work culture where your contributions to the Credit Control team can make a real impact. Located in Derby, employees benefit from a hybrid working model that promotes work-life balance while being part of a well-known business committed to excellence in finance and customer service.
Eaton Syalon Ltd

Contact Detail:

Eaton Syalon Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with common credit control practices and terminology. This will help you speak confidently about your experience and demonstrate your understanding of the role during any discussions.

✨Tip Number 2

Research the company and its values. Understanding their approach to customer service and finance can help you tailor your conversations and show how you align with their goals.

✨Tip Number 3

Prepare examples from your previous roles that showcase your problem-solving skills and ability to manage customer accounts effectively. Be ready to discuss these in detail during any interviews.

✨Tip Number 4

Network with professionals in the finance and credit control sectors. Engaging with others in the field can provide insights and potentially lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Credit Controller

Credit Control Experience
Customer Service Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Email Management
Team Collaboration
Accounts Receivable Knowledge
Process Improvement
Proactive Approach
Ability to Work Under Pressure
Adaptability
Conflict Resolution

Some tips for your application 🫑

Match Your Skills: Before applying, carefully review the job description and ensure your skills and experience align with the requirements. Highlight relevant credit control experience in your CV.

Tailor Your CV: Customise your CV to reflect your experience in credit control, customer service, and problem-solving. Use specific examples that demonstrate your ability to manage accounts and resolve queries effectively.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for finance and your proactive approach. Mention your availability for the temporary role and how you can contribute to the Credit Control team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is crucial for a Credit Controller.

How to prepare for a job interview at Eaton Syalon Ltd

✨Show Your Attention to Detail

As a Credit Controller, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your meticulous nature helped resolve issues or improve processes.

✨Demonstrate Problem-Solving Skills

Highlight instances where you've successfully tackled challenges in credit control or accounts receivable. Employers love to see how you approach problems and find effective solutions.

✨Emphasise Customer Service Experience

Since the role involves managing customer accounts, be ready to talk about your customer service skills. Share examples of how you've handled difficult situations or improved customer satisfaction in previous roles.

✨Prepare for Common Credit Control Questions

Familiarise yourself with common interview questions related to credit control, such as how you handle overdue payments or what steps you take to ensure timely collections. This will help you feel more confident during the interview.

Credit Controller
Eaton Syalon Ltd
Location: Derby

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