Senior Credit Controller
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Castle Donington
Hybrid Role - 3 days office based & 2 days from home
Eaton Syalon are looking for looking for an experienced Senior Credit Controller to join our client's Finance team based in Castle Donington. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and takes pride in delivering outstanding cash collection performance while maintaining exceptional customer service.
Working closely with Customer Service, Sales and Finance teams, you'll take ownership of your own customer portfolio, ensuring payments are collected on time, customer queries are resolved quickly, and the sales ledger is accurately maintained.
Key Responsibilities: Manage your own portfolio of customer accounts to ensure timely payment of invoices
Resolve invoice queries and payment disputes efficiently, identifying root causes and implementing long-term solutions
Provide customers with copy invoices, statements and proof of delivery where required
Ensure manual billing requirements are completed accurately and within deadlines
Proactively contact customers by phone, email or in person to secure payment and maintain positive relationships
Recommend escalation of overdue accounts to external debt collection agencies where appropriate
Maintain an accurate and well-managed sales ledger
Achieve agreed ledger performance targets
Reconcile customer accounts and investigate outstanding balances
Produce and issue monthly customer statements
Process credit notes within authorised approval limits
Match and clear outstanding ledger items including credits and deductions
Allocate customer payments where required
Monitor customer payment trends and identify potential credit risks
Perform credit checks and recommend appropriate credit limits
Recommend and manage customer credit holds where necessary
Resolve credit hold issues, escalating where appropriate
Monitor existing credit limits and recommend amendments based on customer performance
Handle customer enquiries relating to outstanding balances professionally and efficiently
Support xehkeey and mentor junior members of the Credit Control team
Build strong working relationships across Finance, Customer Service and Sales
Take ownership of the end-to-end credit control process for your customer portfolio
Person Profile: Self-motivated with a proactive approach
Excellent problem-solving skills
Strong relationship builder with customers and internal stakeholders
Able to work independently while contributing to a collaborative team environment
Committed to delivering high standards and continuous improvement
If you're an experienced Credit Controller looking for your next challenge in a supportive business that values ownership, teamwork and customer service, we'd love to hear from you.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Castle Donington
Hybrid Role - 3 days office based & 2 days from home
Eaton Syalon are looking for looking for an experienced Senior Credit Controller to join our client's Finance team based in Castle Donington. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and takes pride in delivering outstanding cash collection performance while maintaining exceptional customer service.
Working closely with Customer Service, Sales and Finance teams, you'll take ownership of your own customer portfolio, ensuring payments are collected on time, customer queries are resolved quickly, and the sales ledger is accurately maintained.
Key Responsibilities: Manage your own portfolio of customer accounts to ensure timely payment of invoices
Resolve invoice queries and payment disputes efficiently, identifying root causes and implementing long-term solutions
Provide customers with copy invoices, statements and proof of delivery where required
Ensure manual billing requirements are completed accurately and within deadlines
Proactively contact customers by phone, email or in person to secure payment and maintain positive relationships
Recommend escalation of overdue accounts to external debt collection agencies where appropriate
Maintain an accurate and well-managed sales ledger
Achieve agreed ledger performance targets
Reconcile customer accounts and investigate outstanding balances
Produce and issue monthly customer statements
Process credit notes within authorised approval limits
Match and clear outstanding ledger items including credits and deductions
Allocate customer payments where required
Monitor customer payment trends and identify potential credit risks
Perform credit checks and recommend appropriate credit limits
Recommend and manage customer credit holds where necessary
Resolve credit hold issues, escalating where appropriate
Monitor existing credit limits and recommend amendments based on customer performance
Handle customer enquiries relating to outstanding balances professionally and efficiently
Support xehkeey and mentor junior members of the Credit Control team
Build strong working relationships across Finance, Customer Service and Sales
Take ownership of the end-to-end credit control process for your customer portfolio
Person Profile: Self-motivated with a proactive approach
Excellent problem-solving skills
Strong relationship builder with customers and internal stakeholders
Able to work independently while contributing to a collaborative team environment
Committed to delivering high standards and continuous improvement
If you're an experienced Credit Controller looking for your next challenge in a supportive business that values ownership, teamwork and customer service, we'd love to hear from you.
Senior Credit Controller employer: Eaton Syalon Limited
Eaton Syalon is an exceptional employer that values proactive individuals who thrive in a collaborative environment. With a strong focus on employee growth and development, the company offers a hybrid working model that promotes work-life balance while fostering meaningful relationships with clients. Located on the Nottinghamshire/Derbyshire border, employees benefit from a supportive culture that encourages innovation and effective problem-solving, making it an ideal place for those seeking a rewarding career in credit control.
