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- Tasks: Manage customer enquiries and support daily operations in a busy office.
- Company: Join a well-established business with a friendly team atmosphere.
- Benefits: Competitive hourly rate and a supportive work environment.
- Why this job: Perfect for those who love helping customers and solving problems.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 12 - 13 £ per hour.
Temporary Customer Service Administrator £12.00 - £13.50 per hour Ilkeston Temporary | Office Based | Monday to Friday
Eaton Syalon are supporting a well-established business in Ilkeston with the recruitment of a Temporary Customer Service Administrator. This role is ideal for someone who enjoys dealing with customers, handling queries and supporting day-to-day operations in a busy office environment. You will be joining a friendly team where providing a high level of service is key.
The Role:
- Managing customer enquiries via phone and email, ensuring timely and professional responses
- Processing customer orders from receipt through to completion, updating CRM systems accurately
- Raising and issuing invoices, supporting billing queries and ensuring information is correct
- Creating, processing and tracking purchase orders in line with internal procedures
- Investigating and resolving customer queries, delivery issues and discrepancies
- Liaising with internal teams including sales, logistics and accounts to ensure smooth order fulfilment
- Maintaining accurate records and providing general administrative support as required
Apply now or contact the Professional Services team at Eaton Syalon for a discussion.
Customer Service Administrator in Ilkeston employer: Eaton Syalon Limited
Contact Detail:
Eaton Syalon Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Ilkeston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show that you’re not just another candidate, but someone who genuinely cares about their mission and values.
✨Tip Number 3
Practice your responses to common interview questions. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Service Administrator in Ilkeston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since this role involves managing customer enquiries, it’s essential to demonstrate your communication skills. Use clear and concise language in your application to reflect how you’d handle queries in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Eaton Syalon Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Administrator. Familiarise yourself with managing customer enquiries, processing orders, and liaising with internal teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves dealing with customers and handling queries, be prepared to showcase your communication skills. Practice answering common customer service scenarios and think about how you would respond to different types of customer interactions. Clear and professional communication is essential!
✨Prepare Examples of Problem-Solving
Think of specific examples from your past experiences where you've successfully resolved customer issues or improved processes. Be ready to share these during the interview to illustrate your ability to handle challenges effectively and maintain a high level of service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for CRM, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
