At a Glance
- Tasks: Join our Credit Control team and manage customer accounts with precision.
- Company: Eaton Syalon is a reputable business based in Derby, known for its supportive culture.
- Benefits: Enjoy hybrid working options and gain valuable finance experience.
- Other info: This is a temporary role lasting 2-3 months, perfect for students seeking experience.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Detail-oriented individuals with a passion for finance and customer service are encouraged to apply.
Credit Controller
Temporary role for a minimum of 6 months
Hybrid role
Derbyshire based
Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role will be temporary for a minimum of 6-months.
Key Responsibilities
- Manage a portfolio of approximately 400 - 500 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms
- Maximise cash collection while maintaining positive customer relationships
- Record all customer interactions accurately using the company's credit management system
- Assess customer creditworthiness and support effective credit risk management
- Monitor customer accounts to identify and minimise the risk of bad debt
- Review customer trading activity and manage accounts that exceed agreed credit limits
- Work closely with Sales and Distribution teams to resolve account issues and support business growth
- Investigate, log and resolve customer account queries in a timely manner
- Reconcile customer accounts where required
- Process customer card payments and monitor daily banking receipts
Person Profile
- Previous experience within a credit control or accounts receivable environment
- Excellent communication and relationship-building skills
- Strong numerical accuracy and attention to detail
- Good negotiation and problem-solving abilities
- The ability to prioritise workload and meet challenging deadlines
- A proactive and adaptable approach to customer service
- Confidence working with finance systems and Microsoft Office applications
As this role is a temporary position initially, we ask that candidates are available to start immediately or with a short notice period of no more than 1 week.
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Credit Controller employer: Eaton Syalon Limited
Eaton Syalon is an exceptional employer that values proactive individuals who thrive in a collaborative environment. With a strong focus on employee growth and development, the company offers a hybrid working model that promotes work-life balance while fostering meaningful relationships with clients. Located on the Nottinghamshire/Derbyshire border, employees benefit from a supportive culture that encourages innovation and effective problem-solving, making it an ideal place for those seeking a rewarding career in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific financial software and tools commonly used in credit control. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Research the company’s values and culture. Understanding what they prioritise in their team dynamics will help you tailor your responses in interviews, showing that you’re a great fit for their environment.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer issues or improved processes in previous roles. This will highlight your problem-solving skills and your ability to contribute positively to the Credit Control team.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the role and the team, which can help you tailor your approach during the application process.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Credit Controller position. Tailor your application to highlight your relevant experience in finance and customer service.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous roles in credit control or finance. Use specific examples to demonstrate your problem-solving skills and ability to work in a team environment.
Craft a Strong Cover Letter:Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for Eaton Syalon and how you can contribute to their Credit Control team.
Proofread Your Application:Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller.
How to prepare for a job interview at Eaton Syalon Limited
✨Show Your Attention to Detail
As a Credit Controller, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Problem-Solving Skills
Employers are looking for candidates who can tackle challenges head-on. Think of a time when you faced a difficult situation in credit control and explain how you approached it and what the outcome was.
✨Highlight Your Customer Service Experience
Since this role involves interaction with clients, be ready to share instances where you provided excellent customer service. Emphasise your ability to maintain professionalism while resolving disputes.
✨Prepare for Teamwork Questions
Eaton Syalon values teamwork, so expect questions about your experience working in teams. Prepare to discuss how you contribute to a positive team environment and collaborate effectively with others.
