At a Glance
- Tasks: Manage customer ledgers, build relationships, and ensure healthy accounts.
- Company: Well-established business with a focus on collaboration and stability.
- Benefits: Competitive salary, enhanced benefits, and hybrid working options.
- Other info: Opportunity for professional growth in a supportive team environment.
- Why this job: Take ownership of your ledger and make a real impact in finance.
- Qualifications: Experience in credit control and strong relationship-building skills.
The predicted salary is between 32000 - 35000 £ per year.
Eaton Syalon are exclusively supporting a well-established and highly respected business as they look to appoint an experienced Credit Controller. This is an excellent opportunity for a tenured credit professional who enjoys taking full ownership of their ledger, building strong customer relationships and playing a visible role in protecting cash flow and supporting business performance.
This is not a high-volume collections environment where you're simply chasing debt. Instead, you'll become the key point of contact for all credit control activity, partnering closely with customers, sales teams and finance colleagues to proactively manage risk, resolve issues and ensure accounts remain healthy.
The Opportunity
Reporting to the Finance Manager, you'll take responsibility for the end-to-end management of the sales ledger, ensuring outstanding balances are managed effectively whilst maintaining positive and professional customer relationships. You'll have genuine ownership and autonomy, with the opportunity to influence processes, identify improvements and contribute towards wider finance and operational objectives.
Key areas of responsibility will include:
- Managing and maintaining a substantial customer ledger
- Proactively collecting outstanding debt and reducing aged balances
- Building strong relationships with customers and internal stakeholders
- Assessing customer creditworthiness and managing risk exposure
- Supporting credit insurance and account reviews
- Resolving customer queries efficiently to minimise payment delays
- Producing meaningful reporting and debtor analysis
- Supporting month-end processes and cashflow forecasting activities
- Identifying opportunities to improve processes and controls across the function
About You
We're keen to speak with experienced Credit Controllers who genuinely enjoy owning their ledger and developing long-term customer relationships. You'll likely bring:
- Several years' experience within a dedicated Credit Control position
- Experience managing your own ledger with minimal supervision
- Strong negotiation and relationship-building skills
- Confidence communicating with customers and stakeholders at all levels
- A proactive approach to debt recovery and risk management
- Strong organisational skills and attention to detail
- Experience within manufacturing, engineering, construction or similarly commercial environments would be advantageous
Most importantly, we're looking for somebody who takes pride in their work, enjoys accountability and wants to become a trusted and valued member of a collaborative finance team.
Why Apply?
This is a business that values experience, encourages ownership and offers the opportunity to make a genuine impact within a stable and well-established organisation. If you're an experienced Credit Controller looking for a role where you can take responsibility, build strong relationships and truly own your ledger, we'd love to hear from you.
Credit Controller in Cheltenham employer: Eaton Syalon Limited
Eaton Syalon is an exceptional employer that prioritises employee growth and development within a supportive and collaborative work culture. With hybrid working options available, employees enjoy a healthy work-life balance while taking ownership of their roles, particularly in the Credit Controller position, where they can make a significant impact on business performance and customer relationships. The company offers enhanced benefits and values the contributions of its team members, making it an attractive place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. Let them know you're on the lookout for new opportunities; you never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to credit control and think about how your experience aligns with their needs. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your negotiation skills! Since building relationships is key in credit control, be ready to showcase how you've successfully managed customer relationships and resolved issues in the past during your interviews.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Credit Controller in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Credit Controller. Highlight your experience in managing ledgers and building customer relationships, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how you can contribute to our team. We love seeing candidates who take the time to connect their experiences with our values.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved in your previous roles. Whether it's reducing aged balances or improving processes, we want to know how you've made an impact. Numbers and specific examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Eaton Syalon Limited
✨Know Your Ledger Inside Out
Before the interview, make sure you’re familiar with your past ledgers and can discuss specific examples of how you've managed them. Be ready to explain your approach to debt recovery and how you’ve built relationships with customers in previous roles.
✨Showcase Your Relationship-Building Skills
Since this role emphasises strong customer relationships, prepare to share stories that highlight your negotiation skills and how you've resolved disputes. Think about times when you turned a challenging situation into a positive outcome.
✨Demonstrate Proactivity in Risk Management
Be prepared to discuss how you assess creditworthiness and manage risk exposure. Bring examples of how you’ve proactively identified potential issues before they became problems, showcasing your ability to think ahead.
✨Prepare for Technical Questions
Brush up on your knowledge of cash flow forecasting and month-end processes, as these are key responsibilities in the role. Being able to discuss your experience with meaningful reporting and debtor analysis will show you’re ready to hit the ground running.
