At a Glance
- Tasks: Build and maintain broker relationships while providing top-notch customer service.
- Company: Join a reputable company focused on collaboration and customer satisfaction.
- Benefits: Enjoy generous private healthcare, pension scheme, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
- Why this job: Make a real impact in the insurance industry while developing your professional skills.
- Qualifications: 2+ years of underwriting experience and strong communication skills required.
The predicted salary is between 49500 - 60500 £ per year.
Responsible to: Existing Business Manager
Department: Existing Business
Job Purpose
To build and maintain broker relationships by offering a high level of customer service and to work closely and effectively with the team and your team leaders to ensure that all work is completed within SLA’s.
Main Duties and Responsibilities
- Provide brokers with their renewal invites for all products including RPO, CPO, Retail, Pubs, Restaurants, Hotels, Contractors, Tradesman and Commercial Combined, in good time.
- Work through any renewals queries for your panel of brokers in a timely manner.
- Action all Mid Term Adjustments and Cancellations for your brokers and clients.
- Large case management for renewals over £5,000 and above.
- Act as a referral point for Underwriting Assistants within the Team.
- Answer phone calls to broker in a professional and friendly manner.
- Operate in accordance within the Underwriting License given.
- Make use of the Underwriting guide in addition to senior colleagues for a collaborative approach to underwriting.
- Take initiative, within the context of the role, to improve work processes and promote overall corporate goals.
- Ensure Group trading entities deliver customer outcomes in a compliant manner in accordance with the principles of Treating Customers Fairly (TCF).
Person Specification
It is anticipated, that to be successful in this role at Eaton Gate, you will be able to demonstrate the following:
KEY CRITERIA
ESSENTIAL
- Self-motivated
- Friendly, but professional
- Good relationship building skills
- Quick to learn
- Strong Teamworking skills
- Ability to prioritise and ensure deadlines are met
Competence Summary (knowledge, abilities, skills, experience)
- Excellent communication skills
- Good organisational skills
- Strong commercial underwriting skills
- Proficient in using Microsoft Word and Excel
- Ability to perform under pressure
- Problem solving
Qualifications & Training
- Minimum of 2 years Underwriting experience (commercial property and casualty)
- Cert CII or ACII qualifications
Other Work Requirements
- To act in accordance with the Group’s values with both internal and external customers to facilitate continued and improved company reputation and success
- Positive attitude
- Reliable and dependable
- Generous private health care and pension scheme
Trading Underwriter, Existing Business employer: Eaton Gate MGU Limited
Eaton Gate is an exceptional employer located in London, offering a dynamic work environment where collaboration and professional growth are at the forefront. As a Trading Underwriter, you will benefit from a generous private healthcare and pension scheme, while being part of a supportive team that values strong relationships with brokers and prioritises customer service excellence. With opportunities for continuous learning and development, Eaton Gate fosters a culture that encourages initiative and innovation, making it a rewarding place to advance your career in underwriting.
