Trading Underwriter — Existing Business (Manchester)
Job Title: Existing Business Trading Underwriter
Responsible to: Karen Rolph - Existing Business Manager
Department: Manchester Existing Business Team
Job Purpose
To build and maintain effective broker relationships by offering a high level of customer service, trading and delivering renewals within SLA’s and in accordance with Eaton Gates strategy. Work closely and effectively with your team and team manager, to create and develop the new Manchester Centre of Excellence.
Main Duties and Responsibilities
- Review, trade and invite renewals for all products within our underwriting appetite and strategy adhering to the agreed service levels.
- Action any renewal queries, mid-term adjustments and cancellations for your brokers and clients.
- Work closely and effectively with your team to ensure that all work is completed within SLA’s and maintain broker relationships by offering a high level of customer service.
- Answer phone calls in a professional and friendly manner to develop and maintain strong relationships with external and internal customers.
- Large case management for renewals over £5,000 and above.
- Act as a referral point for Underwriting Assistants within the Team, supporting development and training where appropriate.
- Operate in accordance with the Underwriting License given, supported by using the Underwriting guide in addition to senior colleagues for a collaborative approach to underwriting.
- Take the initiative, within the context of the role, to improve work processes and promote overall corporate goals.
- Ensure Group trading entities deliver customer outcomes in a compliant manner in accordance with the principals of Treating Customers Fairly (TCF)
Person Specification
Work Related Personal Requirements
- Self-motivated
- Friendly, but professional
- Good relationship building skills
- Quick to learn
- Strong Teamworking skills
- Ability to prioritise and ensure deadlines are met
Competence Summary (knowledge, abilities, skills, experience)
- Excellent communication skills
- Good organisational skills
- Strong commercial underwriting skills
- Proficient in using Microsoft Word and Excel
- Ability to perform under pressure
- Problem solving
Qualifications & Training
- Minimum of 2 years Underwriting experience (commercial property and casualty)
- Cert CII or ACII qualifications
Other Work Requirements
- To act in accordance with the Group’s values with both internal and external customers to facilitate continued and improved company reputation and success
- Generous private health care and pension scheme
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Trading Underwriter, Existing Business in Manchester employer: Eaton Gate MGU Limited
Eaton Gate is an exceptional employer located in London, offering a dynamic work environment where collaboration and professional growth are at the forefront. As a Trading Underwriter, you will benefit from a generous private healthcare and pension scheme, while being part of a supportive team that values strong relationships with brokers and prioritises customer service excellence. With opportunities for continuous learning and development, Eaton Gate fosters a culture that encourages initiative and innovation, making it a rewarding place to advance your career in underwriting.
