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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and smooth restaurant operations.
- Company: Join DOME, a dynamic brand known for exciting food-led destinations.
- Benefits: Enjoy 25% off food, wellness support, and opportunities for career growth.
- Why this job: Be part of a passionate team delivering memorable guest experiences in a fun environment.
- Qualifications: Experience in hospitality management and a passion for street food.
- Other info: Fast-paced role with a focus on teamwork and continuous learning.
The predicted salary is between 32000 - 48000 £ per year.
About DOME & Truffle Burger
DOME creates exciting, high-energy places where people come together. From nationwide festivals and Southbank meanwhile spaces to pop-ups, catering, and events across London, we design, deliver, and operate vibrant, food-led destinations. Alongside this, we run our two Truffle Burger restaurants in central London. Born from London's street-food and festival scene, Truffle Burger is known for decadent, creative burgers, relaxed service, and consistently high standards. Our restaurants are small, neighbourhood spots with a big reputation. We offer a hands-on, energetic working environment with friendly, experienced teams who care deeply about food, service, and teamwork.
The Role
- Lead and manage a front-of-house team of 4–6 front of house staff, while supporting the Head Chef, kitchen team and overseeing daily service.
- Ensure smooth and efficient restaurant operations, including scheduling, stock control, and ordering.
- Support team development through coaching, motivation, feedback, and regular check-ins.
- Create weekly rotas, authorise holidays, cover absences, and monitor time and attendance.
- Lead exceptional customer service with charisma and warmth, following and guiding the teams with their steps of service.
- Handle customer feedback and complaints promptly, using insights to improve the guest experience.
- Work with the Operations Manager to identify ways to reduce costs and increase revenue while maintaining quality.
- Ensure consistency and quality across all food and beverage offerings in line with Truffle Burger standards.
- Carry out regular inspections to maintain cleanliness, safety, and compliance with health & food safety regulations.
- Identify opportunities to improve teamwork, workflow, training, and service sequences.
- Take ownership of team performance and outcomes, fostering a positive and enthusiastic work environment whilst communicating confidently, respectfully and encouraging feedback and continuous learning.
- Report to Operations Manager – all things team, service excellence, compliance, sales and GPs.
About you
- Proven experience as a General Manager or Assistant General Manager in a fast‐paced, casual hospitality environment, looking after a team of 6+.
- Food Safety Level 3 Certification and a Personal License is preferable but not essential.
- A natural leader who motivates teams and leads by example.
- Passionate about street food, service, and delivering great guest experiences.
- Organised, proactive, and confident solving problems independently.
- Comfortable balancing operational detail with people management.
- Energetic, positive, and thrives in a busy, hands‐on role.
What we offer
- Fun, friendly, casual and seriously experienced team.
- 25% off food at any location/restaurant for you and 3 guests.
- Wage Stream – save with interest, and never get caught short.
- Award Winning Employee Assistance Program to support your health and wellbeing.
- Be part of a well‐known London food brand with strong roots in festivals and street food.
- Work in a supportive, energetic environment with experienced teams.
- Opportunity to grow within the diverse DOME portfolio and Truffle Burger as the business continues to expand.
Experience Required
- Languages: English – Advanced
- Employment: Full‐time
- Salary: £38,000 – £43,000 yearly
If you love being busy, care about consistency and quality, and want to grow with an exciting London brand, we'd love to hear from you.
General Manager in Westminster employer: EatDome
Contact Detail:
EatDome Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at DOME or Truffle Burger. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit one of the Truffle Burger locations. Grab a burger, soak up the vibe, and chat with the staff. This not only shows your enthusiasm but also gives you insights to mention in interviews.
✨Tip Number 3
Prepare for the interview by knowing the menu inside out! Familiarise yourself with their offerings and think about how you can contribute to maintaining those high standards. It’ll impress them to see your passion for their food.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the vibrant world of DOME and Truffle Burger.
We think you need these skills to ace General Manager in Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for street food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV: Make sure your CV highlights your relevant experience in fast-paced environments. We’re looking for someone who has led teams before, so don’t forget to mention any leadership roles and how you’ve motivated your team to deliver great service.
Be Specific: In your cover letter, give us specific examples of how you've handled challenges in previous roles. Whether it’s managing a busy service or resolving customer complaints, we want to know how you’ve made a difference in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our vibrant team!
How to prepare for a job interview at EatDome
✨Know the Brand Inside Out
Before your interview, dive deep into DOME and Truffle Burger's ethos. Familiarise yourself with their menu, values, and what makes them stand out in the bustling London food scene. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've motivated teams in the past, handled conflicts, and ensured exceptional service. Be ready to discuss how you can bring warmth and confidence to the team at Truffle Burger.
✨Demonstrate Problem-Solving Skills
Expect questions about handling operational challenges. Think of specific instances where you've solved problems effectively, whether it was managing stock control or improving customer feedback. Highlight your proactive approach and ability to think on your feet.
✨Engage with Enthusiasm
Bring your energy to the interview! Show your passion for street food and hospitality. Engage with the interviewer by asking insightful questions about the team dynamics and future growth opportunities within DOME. Your enthusiasm can set you apart from other candidates.
