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- Tasks: Manage restaurant partnerships, build relationships, and drive growth through data analysis.
- Company: Join EatClub, a fast-growing food tech company backed by celebrity chef Marco Pierre White.
- Benefits: Autonomy in your role, support from a collaborative team, and exposure to top restaurants.
- Why this job: Be part of a mission to revolutionise dining experiences and help restaurants thrive.
- Qualifications: 1-3 years in Account Management or similar roles, strong communication, and organisational skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Join the Food Tech Revolution at EatClub! EatClub is one of Australia’s fastest growing tech companies backed by iconic chef Marco Pierre White and trusted by thousands of restaurants across Australia and the UK. Our mission is simple: Help restaurants fill empty tables, help diners discover last-minute dining deals, and help the hospitality industry thrive. With more than 2 million diners on the app and rapid global expansion, customer support sits at the heart of what we do.
This role exists because we’re scaling quickly in London and launching Manchester this March. We need hands-on Account Managers who take full ownership of their territory. As an Account Manager at EatClub, you are effectively the mayor of your patch. You’ll own the health, performance, and growth of your restaurant portfolio, combining data, field presence, and commercial judgment to reduce churn and unlock long-term value.
What You’ll Do:
- Own and manage a portfolio of restaurant partners across a defined territory.
- Build trusted relationships with operators through a mix of in-person visits and structured check-ins.
- Monitor partner performance using data and dashboards, identifying risks and opportunities early.
- Proactively reduce churn through consultative, insight-led conversations.
- Lead onboarding, activation, and ongoing optimisation of partners on the EatClub platform.
- Identify and deliver growth opportunities including campaigns, upsells, and new features.
- Spend time both in the field and at your desk reviewing performance and planning partner actions.
- Contribute ideas and feedback to help refine processes, reporting, and account management playbooks.
What We Are Looking For:
Must Have:- 1-3 years’ experience in Account Management, Customer Success, or a commercial role.
- Experience working to retention, churn reduction, or revenue-related goals.
- Comfort balancing autonomy with structured ways of working.
- Strong communication skills, both in person and in writing.
- Organised and confident, managing a portfolio across field and desk-based work.
- Experience in food tech, hospitality, marketplaces, or SaaS.
- Exposure to territory-based or field-led roles.
- Enjoyment of data analysis and performance reporting.
- Interest in process improvement and helping build scalable ways of working.
This Role May Be a Strong Fit If You:
- Like owning outcomes but also value support and collaboration.
- Enjoy mixing partner-facing work with data analysis and planning.
- Want to help shape how an Account Management function operates.
- Are comfortable working in a scaling environment where processes evolve.
- Care about delivering real value to partners, not just ticking boxes.
Maybe This Role Is Not For You If:
- You’re looking for a role with fully fixed processes and little room to influence them.
- You prefer purely field-based or purely desk-based work, not a blend of both.
- You’re uncomfortable using data to guide conversations with partners.
- You’re not interested in improving how things are done over time.
Why You Will Love EatClub:
- Join a high-growth international business at an exciting stage of UK expansion.
- A balanced role with autonomy, structure, and meaningful support.
- The chance to help shape processes as the team and function grow.
- Exposure to high-quality restaurant partners across London.
- A culture that values thoughtful execution, collaboration, and continuous improvement.
If this sounds like you, apply and tell us your story! We love a good cover letter. The more you, the better.
Account Manager (Manchester) employer: EatClub
Contact Detail:
EatClub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Manchester)
✨Tip Number 1
Get to know the company inside out! Research EatClub's mission, values, and recent news. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to account management. Think about how you’d handle specific challenges in the role and be ready to share your insights.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in joining our team at EatClub.
We think you need these skills to ace Account Manager (Manchester)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your story and what makes you tick.
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your relevant experience in account management and how it aligns with our mission at EatClub. Show us why you’re the perfect fit!
Showcase Your Skills: We love seeing strong communication skills, so make sure to demonstrate this in your writing. Whether it’s through clear examples of past successes or how you’ve built relationships, let us see your strengths!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EatClub
✨Know Your Stuff
Before the interview, dive deep into EatClub's mission and values. Understand how they help restaurants and diners, and think about how your experience in account management can contribute to their goals. This will show that you're genuinely interested and prepared.
✨Showcase Your Data Skills
Since the role involves monitoring partner performance using data, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve outcomes in previous roles. This will highlight your ability to blend fieldwork with analytical thinking.
✨Build Rapport
As an Account Manager, building relationships is key. During the interview, practice your communication skills by engaging with the interviewer. Ask questions about their experiences at EatClub and share relevant stories from your past that demonstrate your relationship-building abilities.
✨Embrace the Challenge
EatClub is scaling quickly, so be prepared to discuss how you handle change and adapt to new processes. Share examples of times when you've thrived in a dynamic environment and how you contributed to process improvements. This will show that you're ready for the fast-paced nature of the role.
