General Manager, UK in London

General Manager, UK in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
EatClub

At a Glance

  • Tasks: Lead the UK market, driving growth and building partnerships in the hospitality sector.
  • Company: Join EatClub, a fast-growing HospitalityTech company revolutionising the dining experience.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
  • Why this job: Shape the future of hospitality while working closely with industry leaders.
  • Qualifications: Experience in leading teams and driving market expansion in a fast-paced environment.
  • Other info: Be part of a vibrant team making waves in the hospitality industry.

The predicted salary is between 43200 - 72000 £ per year.

At EatClub, we believe restaurants and bars are the beating heart of every city's culture. Our mission is simple: help the hospitality industry thrive through smart, powerful tech. Our platform helps over 2 million customers discover top restaurants and access real-time deals that save them up to 50% off the bill. We empower more than 4,000 venues to fill empty tables, increase foot traffic, and maximise revenue. Recently ranked #11 on the 2025 Deloitte Tech Fast 50! Now is an exciting time to join our team.

Initially co-founded by Marco Pierre White and leaders in the food tech scene, we’re now a 150+ person scaleup that’s growing fast and making waves in the industry.

Why You’ll Love Working With Us

  • Join a fast-growing HospitalityTech company expanding internationally.
  • Own and grow the UK business, shaping our market presence, team, and partnerships.
  • Work directly with the CEO and executive team on UK expansion and market strategy.
  • Lead the UK organisation as part of the global leadership team, influencing company direction.
  • Operate with real ownership - strategy and execution live in the same role.

A Day-in-a-Life of our General Manager UK

At EatClub, we value high-growth and high-performance, which means we need a mastermind who thrives in the intersection of people, market growth and operations to lead our UK team in our next stage of success. The team will look to you to give them direction, drive our values and steer them into cementing our local footprint with our partners. Restaurants and partners will see you as the stable hand guiding their growth along ours. You will be busy every day growing our customer bases, buttressing our industry relationships and spearheading strategic market decisions. This role is not for the faint of heart, it flies high in strategic, blue skies decision-making, and digs deep into hands-on delivery alongside the team. You will also be collaborating closely with our Global Leadership team in Australia and representing EatClub as one of the key players in the industry.

On any given week, you will be:

  • Collaborating with the UK sales and partnerships leads by reviewing the pipeline, helping unblock a complex deal, or deciding how to approach a key partner.
  • Spending time coaching one of your team leaders by helping them navigate a performance challenge or figure out how to scale their part of the business.
  • Meeting with a potential partner or industry association to explore how we expand our presence across the UK ecosystem.
  • Joining a strategy call with our CEO and global leadership team to discuss market insights from the UK and shape upcoming priorities.
  • Stepping into an operational issue that’s slowing the team down, whether it’s hiring, resourcing, processes, or something unexpected in the London office.
  • Representing the company at an industry event or networking opportunity, building relationships with clinics, partners, and potential customers.
  • Creating clarity and direction for the team as they navigate ambitious goals, by providing decision-making frameworks, information sharing practices and team rituals.

Type of projects you’ll be working on at EatClub...

  • Planning and executing city launches by identifying key UK markets and coordinating sales, partnerships, marketing, and operations to successfully introduce and expand EatClub in new locations.
  • Driving marketing and communications efforts through strategic partnerships with key venues and hospitality groups, running targeted campaigns, and participating in industry events to boost brand awareness and establish EatClub as a major player in the UK hospitality scene.
  • Leading recruitment and team development initiatives to build and support a skilled team capable of sustaining rapid growth across the UK.

You have....

  • Led a regional market, business unit, or country operation, with accountability for growth and team performance.
  • Strong track record of managing and scaling high-performing teams.
  • Strong frameworks for building partnerships and driving market expansion.
  • Excellent communication and relationship-building skills.
  • Ability to operate strategically while staying hands-on when needed.
  • Deep understanding of UK business culture and market dynamics.

It would be extra awesome if you also had...

  • Previously led a SaaS startup or scaleup through hypergrowth and/or similar changes in the past.
  • A robust network in the hospitality industry.
  • A history of hiring and building leadership teams during periods of growth.

You are...

  • A builder and operator, not just a strategist.
  • Have a startup founder mentality, you do what the business needs, not just what fits a job description.
  • Don’t hesitate to handle practical tasks if it helps the team move forward.
  • Are someone people trust and feel comfortable coming to for help.
  • Bring credibility in senior conversations while remaining grounded and collaborative.

Maybe this role is not for you if...

  • You prefer purely strategic roles without operational responsibility.
  • You are uncomfortable stepping into practical problems when the team needs support.
  • You prefer highly structured environments where roles and responsibilities are rigid.
  • You are not interested in coaching and developing teams over the long term.

One last note: even if you feel that you don’t meet all the criteria above, we encourage you to apply. Past work experience is not the only indicator of future success, and we are on the lookout for hungry talent who wants to grow with us. So if you want to be a part of something remarkable, then we’re excited to hear from you.

General Manager, UK in London employer: EatClub

At EatClub, we pride ourselves on being a dynamic and innovative employer in the HospitalityTech sector, where our team thrives in a fast-paced, collaborative environment. With a strong focus on employee growth, we offer opportunities to shape the UK market while working closely with our executive team, ensuring that every member has a voice in our ambitious journey. Our vibrant culture, combined with the chance to make a significant impact in the hospitality industry, makes EatClub an exceptional place to build a rewarding career.
EatClub

Contact Detail:

EatClub Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager, UK in London

✨Tip Number 1

Network like a pro! Attend industry events and meet-ups to connect with people in the hospitality scene. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Be ready to showcase your skills in real-time! Prepare for potential interviews by practising common questions and scenarios related to market growth and team leadership. We want to see how you think on your feet!

✨Tip Number 3

Research EatClub inside out! Understand our mission, values, and recent achievements. This will help you tailor your conversations and show us you're genuinely interested in being part of our journey.

✨Tip Number 4

Don’t hesitate to apply through our website! Even if you don’t tick every box, we’re looking for passionate individuals who want to grow with us. Your unique experiences could be just what we need!

We think you need these skills to ace General Manager, UK in London

Market Expansion
Team Leadership
Partnership Development
Strategic Planning
Operational Management
Communication Skills
Relationship Building
Coaching and Mentoring
Sales Strategy
Marketing Campaigns
Recruitment and Team Development
Understanding of UK Business Culture
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any experiences or insights that demonstrate your understanding of how restaurants and bars contribute to a city's culture. We want to see your enthusiasm for helping this sector thrive!

Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the General Manager role at EatClub. Highlight your experience in leading teams, driving market growth, and building partnerships. We’re looking for someone who can really own this position, so show us how you fit the bill!

Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick. Share your journey, your motivations, and why you’re excited about the opportunity to work with us at EatClub.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at EatClub

✨Know the Company Inside Out

Before your interview, dive deep into EatClub's mission and values. Understand how they empower restaurants and bars, and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your background to their needs.

✨Showcase Your Leadership Style

As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, especially during periods of growth. Highlight your coaching abilities and how you've navigated challenges to drive performance.

✨Prepare for Strategic Discussions

Expect to engage in conversations about market expansion and partnerships. Brush up on current trends in the UK hospitality industry and think about how you can contribute to EatClub's growth strategy. Bring ideas to the table that demonstrate your strategic thinking.

✨Be Ready for Hands-On Scenarios

This role requires a balance of strategy and hands-on execution. Think of specific instances where you've rolled up your sleeves to solve operational issues or support your team. Being able to illustrate your practical problem-solving skills will set you apart.

General Manager, UK in London
EatClub
Location: London

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