Account Manager (London)

Account Manager (London)

London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
EatClub

At a Glance

  • Tasks: Drive restaurant success by optimising performance and growing revenue on the EatClub platform.
  • Company: Fast-growing tech company co-founded by celebrity chef Marco Pierre White.
  • Benefits: Exciting growth opportunities, dynamic work environment, and a chance to make a real impact.
  • Other info: Submit a short video to stand out and showcase your passion for hospitality.
  • Why this job: Join a passionate team and help restaurants thrive with innovative AI-driven solutions.
  • Qualifications: 1-3 years in account management or sales, strong communication skills, and a valid UK driver's licence.

The predicted salary is between 36000 - 60000 £ per year.

EatClub is a fast‐growing tech company helping restaurants unlock untapped revenue through AI‐driven pricing tools and dynamic promotions. Co‐founded by world‐famous chef Marco Pierre White and backed by leading global VCs, we bring hotel‐style yield management to the restaurant industry, enabling venues to fill empty tables during quiet times and increase profitability. We recently launched in London and are looking for a commercially minded Account Manager to grow and support our restaurant partnerships across the city.

About the Role

As an Account Manager you will drive restaurant success on the EatClub platform by optimising partner performance, improving retention, and growing revenue. You'll act as a strategic advisor, consulting on pricing, venue performance, and operational improvements that directly impact a restaurant's bottom line. You will report to a Regional Manager and collaborate closely with Sales, Marketing, and Operations to deliver real impact for your venues.

What You'll Be Doing

  • Manage and grow a portfolio of restaurants across London
  • Use data and insights to improve venue performance and revenue
  • Guide partners through onboarding, activation, and ongoing optimisation
  • Identify commercial opportunities (e.g., upsells, marketing, integrations)
  • Build long‐term, trusted relationships with restaurant owners and managers
  • Collaborate cross‐functionally to shape the partner experience
  • Be out in the field – visiting venues and supporting them hands‐on

Who You Are

  • A natural communicator and relationship builder with a commercial edge
  • Analytical – you can interpret data and turn it into actionable insights
  • Comfortable in a high‐growth, startup environment where agility is key
  • Passionate about hospitality, tech, and helping businesses grow
  • Proactive, organised, and outcome‐driven

What You'll Need

  • 1–3 years' experience in account management, customer success, or sales
  • Proven track record working to retention or revenue targets
  • Excellent verbal and written communication skills
  • Strong time management and the ability to work autonomously
  • A valid UK driver's licence and access to a vehicle (field‐based role)
  • Hospitality, tech, or marketplace experience is a big plus

Want to Stand Out?

Submit a short Loom video (1–2 minutes) and tell us:

  • Your favourite restaurant in London and why
  • Why restaurants should be excited to join EatClub
  • Why you're excited to join the team

We're building something big – and we'd love for you to be part of it. Apply now and help bring EatClub to life in London.

Account Manager (London) employer: EatClub

EatClub is an exceptional employer that fosters a dynamic and supportive work culture in the vibrant city of Manchester. With a focus on employee growth, we offer uncapped commission opportunities and comprehensive training to help you excel in your role as a Business Development Manager. Join us to be part of a forward-thinking team that values innovation and collaboration while making a significant impact in the local hospitality scene.

EatClub

Contact Details:

EatClub Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager (London)

Tip Number 1

Get your networking game on! Reach out to people in the industry, attend events, and connect with restaurant owners. Building relationships can open doors that a CV just can't.

Tip Number 2

Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality and tech shine through. We want to see the real you and how you can bring value to our team.

Tip Number 3

Be proactive! If you know of a restaurant that could benefit from our services, reach out to them directly. Show us your initiative and how you can help grow our partnerships.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the EatClub family.

We think you need these skills to ace Account Manager (London)

Account Management
Customer Success
Sales
Data Analysis
Relationship Building
Commercial Acumen
Operational Improvement

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for hospitality and tech shine through. We want to see why you're excited about helping restaurants grow and how you can bring that energy to the EatClub team.

Be Data-Driven:Since the role involves optimising performance using data, make sure to highlight any experience you have with analytics. We love seeing how you've turned insights into action in your previous roles, so don’t hold back!

Tailor Your Application:Make your application stand out by tailoring it specifically to the Account Manager role. Use keywords from the job description and relate your past experiences directly to what we’re looking for. It shows us you’ve done your homework!

Get Creative with Your Video:Don’t forget about the Loom video! This is your chance to showcase your personality. Be genuine, share your favourite restaurant, and explain why you’d be a great fit for EatClub. We’re looking for authenticity, so just be yourself!

How to prepare for a job interview at EatClub

Know Your Numbers

As an Account Manager, you'll be working with data to drive restaurant success. Brush up on key metrics related to revenue and performance in the hospitality sector. Be ready to discuss how you’ve used data in past roles to make impactful decisions.

Showcase Your Communication Skills

This role requires excellent verbal and written communication. Prepare examples of how you've built relationships with clients or partners in the past. Practise articulating your thoughts clearly, as this will demonstrate your natural communication abilities.

Demonstrate Your Passion for Hospitality

EatClub is all about helping restaurants thrive. Share your enthusiasm for the hospitality industry during the interview. Mention your favourite restaurants and why they inspire you, showing that you genuinely care about the sector.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you had to optimise performance or improve retention. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.