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For Companies At a Glance
- Tasks: Manage and grow restaurant partnerships while optimising performance and revenue.
- Company: EatClub is a fast-growing food tech startup revolutionising the restaurant industry with AI-driven solutions.
- Benefits: Enjoy a dynamic work environment, hands-on support, and opportunities for growth in a thriving startup.
- Why this job: Join a passionate team making a real impact in hospitality and help restaurants thrive in London.
- Qualifications: 1-3 years in account management or sales; strong communication and analytical skills required.
- Other info: Submit a short video to stand out and showcase your passion for food and hospitality.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Account Manager (London) – EatClub
EatClub is a fast‑growing tech company helping restaurants unlock untapped revenue through AI‑driven pricing tools and dynamic promotions. Co‑founded by world‑famous chef Marco Pierre White and backed by leading global VCs, we bring hotel‑style yield management to the restaurant industry, enabling venues to fill empty tables during quiet times and increase profitability. We recently launched in London and are looking for a commercially minded Account Manager to grow and support our restaurant partnerships across the city.
About the Role
As an Account Manager you will drive restaurant success on the EatClub platform by optimising partner performance, improving retention, and growing revenue. You’ll act as a strategic advisor, consulting on pricing, venue performance, and operational improvements that directly impact a restaurant’s bottom line.
You will report to a Regional Manager and collaborate closely with Sales, Marketing, and Operations to deliver real impact for your venues.
What You’ll Be Doing
- Manage and grow a portfolio of restaurants across London
- Use data and insights to improve venue performance and revenue
- Guide partners through onboarding, activation, and ongoing optimisation
- Identify commercial opportunities (e.g., upsells, marketing, integrations)
- Build long‑term, trusted relationships with restaurant owners and managers
- Collaborate cross‑functionally to shape the partner experience
- Be out in the field – visiting venues and supporting them hands‑on
Who You Are
- A natural communicator and relationship builder with a commercial edge
- Analytical – you can interpret data and turn it into actionable insights
- Comfortable in a high‑growth, startup environment where agility is key
- Passionate about hospitality, tech, and helping businesses grow
- Proactive, organised, and outcome‑driven
What You’ll Need
- 1–3 years’ experience in account management, customer success, or sales
- Proven track record working to retention or revenue targets
- Excellent verbal and written communication skills
- Strong time management and the ability to work autonomously
- A valid UK driver’s licence and access to a vehicle (field‑based role)
- Hospitality, tech, or marketplace experience is a big plus
Want to Stand Out?
Submit a short Loom video (1–2 minutes) and tell us:
• Your favourite restaurant in London and why
• Why restaurants should be excited to join EatClub
• Why you’re excited to join the team
We’re building something big – and we’d love for you to be part of it. Apply now and help bring EatClub to life in London.
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Account Manager (London) employer: EatClub
Contact Detail:
EatClub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (London)
✨Tip Number 1
Familiarise yourself with the restaurant landscape in London. Understanding the local dining scene and key players will help you engage more effectively with potential partners and demonstrate your commitment to their success.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive results in previous roles. Be ready to discuss specific metrics or case studies that highlight your ability to improve performance and revenue.
✨Tip Number 3
Network within the hospitality and tech sectors. Attend industry events or join relevant online communities to connect with professionals who can provide insights or referrals, making you a more attractive candidate.
✨Tip Number 4
Prepare a short Loom video as requested in the job description. This is your chance to showcase your personality and communication skills, so make it engaging and informative to stand out from other applicants.
We think you need these skills to ace Account Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, customer success, or sales. Emphasise any achievements related to retention or revenue targets, as these are key for the role at EatClub.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and technology. Mention why you’re excited about EatClub's mission and how your skills align with their needs. Be specific about what you can bring to the team.
Prepare for the Loom Video: Since they request a Loom video, plan what you want to say. Keep it concise (1-2 minutes) and focus on your favourite restaurant in London, why restaurants should join EatClub, and your enthusiasm for the role.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data to drive decisions in previous roles. This will demonstrate your analytical mindset, which is crucial for optimising partner performance at EatClub.
How to prepare for a job interview at EatClub
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your favourite restaurants and what excites you about helping them succeed. This will demonstrate your genuine interest in the role and the company.
✨Prepare Data-Driven Insights
Since the role involves using data to improve venue performance, come prepared with examples of how you've used data in previous roles. Be ready to discuss specific metrics you've improved and how you achieved those results.
✨Highlight Relationship-Building Skills
As an Account Manager, building long-term relationships is key. Share examples of how you've successfully managed client relationships in the past, focusing on your communication skills and ability to understand client needs.
✨Be Ready for a Hands-On Approach
This role requires field visits and hands-on support for restaurant partners. Be prepared to discuss how you would approach these visits and what strategies you would use to engage with restaurant owners effectively.
