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For Companies At a Glance
- Tasks: Serve guests, take orders, and ensure a memorable dining experience.
- Company: Eataly is a vibrant Italian marketplace with restaurants, bars, and retail, located in London.
- Benefits: Enjoy 30 days holiday, free meals, discounts, and career progression opportunities.
- Why this job: Join a passionate team sharing Italy's flavours while working in a lively atmosphere.
- Qualifications: 2 years of fine dining experience and knowledge of food safety required.
- Other info: Flexible shifts available; must be able to work evenings and weekends.
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather.
As a Server/Waiter/Waitress, you will coordinate the service station and communicate with both front and back-of-house to provide a dining experience that exceeds guest expectations. Your commitment to providing exceptional service, coupled with your extensive product knowledge, will ensure that our guests enjoy a memorable dining experience. Successful candidates will have experience working in restaurants with table service and be confident in managing their own section.
What You Will Be Doing...- Greet guests and present them with the menu.
- Inform guests of specials, menu changes, answer questions regarding food and beverages.
- Consistently maintain outstanding knowledge of all food and beverage menu items.
- Take food and beverage orders from guests and relay to kitchen staff and bartender using a POS system.
- Prepare the bill when asked, present, accept payment, and provide change or credit card receipt.
- At least 2 years of experience working as a waiter in a fine dining or upscale restaurant environment.
- Knowledgeable in food safety and allergens.
- Confident in making menu recommendations and taking accurate food and drinks orders.
- Good knowledge of Italian wine and cuisine is an advantage.
- Ability to be flexible and work evenings, weekends, and bank holidays.
- Willingness to support multiple teams.
- Available for a minimum of 30 hours per week.
- Valid right to work in the UK.
- Fluent in English.
- 30-day holiday allowance that increases with the length of service (pro-rata).
- Free meal and coffee on shift.
- Internal career progression and global opportunities across the Eataly stores.
- 20% employee discount across retail, bars, and restaurants.
- Discounted Gym memberships.
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
- MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
- "Refer a Friend" and earn up to £300 per person.
- Cycle to work scheme.
- No interest technology loans.
- Employee assistance program.
- And much more available through our benefits platform.
Server/Waiter/Waitress employer: Eataly
Contact Detail:
Eataly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Eataly's menu and the Italian cuisine they offer. Being knowledgeable about their dishes, especially the specials, will help you stand out during the interview and show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires exceptional service, think of examples from your past experiences where you went above and beyond for a guest. This will demonstrate your commitment to providing a memorable dining experience.
✨Tip Number 3
Network with current or former employees of Eataly if possible. They can provide valuable insights into the company culture and what the hiring managers are looking for, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your experience with food safety and allergens. Given the importance of these topics in the restaurant industry, being able to articulate your knowledge will show that you are a responsible and informed candidate.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant industry, particularly in fine dining or upscale environments. Emphasise your skills in customer service, menu knowledge, and any specific experience with Italian cuisine or wine.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service and your understanding of Eataly's mission. Mention your experience as a waiter and how it aligns with the role, and express your enthusiasm for contributing to a vibrant dining atmosphere.
Showcase Relevant Skills: In your application, highlight specific skills that are crucial for the role, such as your ability to manage a section, take accurate orders, and communicate effectively with kitchen staff. Mention any knowledge of food safety and allergens, as well as your flexibility to work various shifts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Eataly
✨Know Your Menu
Familiarise yourself with the menu, including specials and any unique dishes. Being able to confidently discuss food and drink options will impress your interviewers and show your commitment to providing excellent service.
✨Showcase Your Experience
Highlight your previous experience in fine dining or upscale restaurants. Be prepared to discuss specific situations where you provided exceptional service or handled difficult customers, as this demonstrates your capability in a fast-paced environment.
✨Demonstrate Team Spirit
Eataly values collaboration among staff. Share examples of how you've worked effectively within a team, supported colleagues, or contributed to a positive work atmosphere. This will show that you're a good fit for their vibrant culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team, or Eataly's ethos. This not only shows your genuine interest in the position but also gives you a chance to assess if the company aligns with your values and career goals.
