At a Glance
- Tasks: Provide excellent customer service and serve delicious Italian food in a vibrant atmosphere.
- Company: Join Eataly, a diverse and dynamic operation celebrating Italian culture.
- Benefits: Competitive pay, free meals, discounts, and career growth opportunities.
- Other info: Flexible shifts, inclusive environment, and a chance to grow globally.
- Why this job: Be part of a team that shares the rich flavours of Italy with guests.
- Qualifications: Experience in quick service, strong communication skills, and a friendly attitude.
The predicted salary is between 12 - 14 £ per hour.
Team Member 30h - London Company Description Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN. Position Earnings : 12.71 service charge (up to 14.50h) Location : London, EC2M 3YD Contract type : Permanent, 30 hours per week, shifts between 6am and 11pm. No fixed shifts are available. As a Team Member, you will be working in our Quick Service area. Located on the ground floor of our Liverpool Street location, the Quick Service Restaurant department is divided into Piazza (where we serve pizza by the slice, salads, and pasta), and Grand Bar (our caf ). You will provide excellent customer service, take orders, process payments, ensure the seating area is always clean and tidy, and serve food. This is a front of house role and won't require you to work in our kitchens. WHAT YOU WILL BE DOING Working at the tills, taking customers' drinks and food orders, serving customers in a polite and friendly manner and processing cash and card payments. Portioning and packaging bread for sale. Ensure that seating areas are always clean and tidy, and replenish cutlery and condiments as needed. Replenish products in our displays and ensure accuracy of price and ingredients. THE PERKS OF BEING AN EATALIAN Tronc Scheme. 30-day holiday allowance that increases with the length of service (pro-rata). Free meal on shift. Internal career progression and global opportunities across the Eataly stores. 20% employee discount across retail, bars, and restaurants. Discounted Gym memberships. WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being. MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs. "Refer a Friend" and earn up to 300 per person. Cycle to work scheme. No interest technology loans. Employee assistance program. And much more available through our benefits platform. Requirements Previous experience in busy quick service establishment. Strong communication skills and ability to keep calm under pressure. Previous experience working with handling payments. Availability for a minimum of 30 hours per week. Availability to work flexibly between 6am and 11pm as we cannot offer set shifts or days off. Right to work in the UK. Fluent in English. Other information Eataly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Team Member 30h - London employer: Eataly
Eataly in London is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. Employees benefit from opportunities for professional growth through collaboration on innovative events that enhance guest experiences, all while being part of a dynamic team dedicated to excellence in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member 30h - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eataly. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eataly
Don't be shy about reaching out to Eataly directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eataly and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eataly
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
