Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious Italian food and drinks while providing top-notch customer service.
- Company: Join Eataly London, a vibrant hub of Italian culture and cuisine.
- Benefits: Earn up to £13.50/hour, enjoy free meals, and access amazing discounts.
- Why this job: Be part of a dynamic team and share Italy's rich flavours with guests.
- Qualifications: Experience in quick service and strong communication skills required.
- Other info: Flexible shifts, career growth opportunities, and a fun work environment await!
The predicted salary is between 10 - 13 £ per hour.
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.
Earnings: up to £13.50h inclusive of service charge (£12.21 + service charge)
Location: London, EC2M 3YD
Contract type: Permanent, 30 hours per week, shifts between 6am and 11pm.
As a Team Member you will be working in our Quick Service area. Located on the ground floor of our Liverpool Street location, the Quick Service Restaurant department is divided into Piazza (where we serve pizza by the slice, salads, and pasta), and Grand Bar (our café). You will provide excellent customer service, take orders, process payments, ensure the seating area is always clean and tidy, and serve food. This is a front of house role and won’t require you to work in our kitchens.
WHAT YOU WILL BE DOING...
- Working at the tills, taking customers' drinks and food orders, serving customers in a polite and friendly manner and processing cash and card payments.
- Portioning and packaging bread for sale.
- Ensure that seating areas are always clean and tidy, and replenish cutlery and condiments as needed.
- Replenish products in our displays and ensure accuracy of price and ingredients.
Requirements:
- Previous experience in busy quick service establishment.
- Strong communication skills and ability to keep calm under pressure.
- Previous experience working with handling payments.
- Availability for a minimum of 30 hours per week.
- Availability to work flexibly between 6am and 11pm as we cannot offer set shifts or days off.
- Right to work in the UK.
- Fluent in English.
THE PERKS OF BEING AN EATALIAN...
- Tronc Scheme.
- 30-day holiday allowance that increases with the length of service (pro-rata).
- Free meal on shift.
- Internal career progression and global opportunities across the Eataly stores.
- 20% employee discount across retail, bars, and restaurants.
- Discounted Gym memberships.
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
- MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
- "Refer a Friend" and earn up to £300 per person.
- Cycle to work scheme.
- No interest technology loans.
- Employee assistance program.
- And much more available through our benefits platform.
Team Member in London employer: Eataly
Contact Detail:
Eataly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Get to know Eataly! Before you apply, spend some time exploring their website and social media. Understanding their ethos of EAT, SHOP, and LEARN will help you connect with their mission during interviews.
✨Tip Number 2
Practice your customer service skills! Since you'll be in a front-of-house role, think about how you can showcase your ability to stay calm under pressure. Maybe role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be flexible with your availability! Eataly is looking for team members who can work various shifts. Highlight your willingness to adapt and be available between 6am and 11pm when you chat with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with being part of the Eataly family.
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and Italian culture shine through! We want to see that you’re excited about being part of the Eataly family and sharing those rich flavours with our guests.
Highlight Relevant Experience: Make sure to mention any previous experience in quick service or customer-facing roles. We’re looking for team members who can keep calm under pressure and provide excellent service, so share those stories!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Eataly
✨Know the Eataly Vibe
Before your interview, get familiar with Eataly's mission and values. Understand their focus on sharing Italian culture through food and hospitality. This will help you connect your answers to their ethos during the interview.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories to demonstrate your ability to keep calm under pressure.
✨Flexibility is Key
Eataly requires team members to be available for flexible shifts. Be prepared to discuss your availability openly and show that you're willing to adapt to the needs of the business. This shows your commitment and readiness to be part of the team.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for your interview. A neat appearance reflects your professionalism and respect for the opportunity. Plus, it sets a positive tone for the conversation.
