At a Glance
- Tasks: Greet guests, take orders, and ensure an exceptional dining experience.
- Company: Join Eataly London, a vibrant hub of Italian culture and cuisine.
- Benefits: Enjoy 20% discount, 30 days holiday, and career growth opportunities.
- Other info: Flexible shifts, inclusive environment, and exciting perks await you!
- Why this job: Be part of a dynamic team sharing Italy's rich flavours with guests.
- Qualifications: 1 year of restaurant experience and knowledge of food safety.
The predicted salary is between 27300 - 34300 £ per year.
Company Description
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.
Position Role: Experienced server/waiter/waitress
Earnings: £13.13 service charge, up to £16.50/h
Location: Liverpool Street, London, EC2M 3YD.
Contract type: Permanent, minimum 30 hours per week, shifts falling between 9 am and 11 pm.
We are looking for an experienced and talented waiter to join our front-of-house team in our outdoor terraced restaurant. As a Server/Waiter/Waitress, you will coordinate the service station and communicate with back-of-house to provide a dining experience that exceeds guest expectations. Successful candidates will have experience working in restaurants with table service and be confident in managing their own section.
THE PERKS OF BEING AN EATALIAN
- 20% employee in-store discount across retail, bars, and restaurants
- 30-day holiday allowance that increases with the length of service (up to 36 days)
- Free healthy and varied staff meals options
- Internal career progression and global opportunities across the Eataly stores
- Apprenticeships launching soon
- From Mental Health First Aid to Health & Safety Level 3, we'll support your growth
- 'Refer a Friend' and earn up to £300 per person
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being
- Employee assistance program
- Enhanced maternity leave
- Tronc Scheme
- Access to the Eataly benefit portal offering you free discounts, rewards, and cashback programs
- Save money on your groceries with discounts and cashbacks at Morrisons, Tesco, and more
- Access to local MyBroadgate discounts
- Stay active and enjoy up to 40% corporate discounts on all major gym groups and studios
- Up to 52% off on cinema tickets across the UK
- Cycle to work scheme
- No-interest technology loans
- Exclusive travel discounts and cashbacks with TUI, Expedia, hotels.com and more!
WHAT YOU WILL BE DOING
- Greet guests and present them with the menu.
- Inform guests of specials, menu changes, and answer questions regarding food and beverages.
- Consistently maintain outstanding knowledge of all food and beverage menu items.
- Take food and beverage orders from guests and relay them to the kitchen staff and the bartender using a POS system.
- Prepares the bill when asked, presents, accepts payment, and provides change or a credit card receipt.
Requirements
- At least 1 year of experience working as a waiter in a formal restaurant environment.
- Knowledgeable in food safety and allergens.
- Confident in making menu recommendations and taking accurate food and drinks orders.
- Ability to be flexible and work evenings, weekends, and bank holidays.
- Willingness to support multiple teams.
- Available for a minimum of 30 hours per week.
- Valid right to work in the UK.
- Fluent in English.
Other information: Eataly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.
Server/Waiter/Waitress - London employer: Eataly
Eataly London is an exceptional employer located in the vibrant heart of the City, offering a dynamic work environment that blends retail and hospitality. With generous benefits such as a 30-day holiday allowance, extensive employee discounts, and opportunities for internal career progression, Eataly fosters a culture of growth and well-being. Join our passionate team and be part of a unique experience that celebrates Italian culture while enjoying a supportive atmosphere that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress - London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Eataly and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and helps you stand out!
✨Tip Number 2
Practice your people skills! As a server, communication is key. Role-play with a friend or family member to nail down how you’d greet guests and handle their queries. Confidence is everything!
✨Tip Number 3
Show off your experience! Be ready to share specific examples of how you’ve handled busy shifts or tricky customers in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with being part of the Eataly team!
We think you need these skills to ace Server/Waiter/Waitress - London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in the restaurant industry. We’re looking for someone who knows their way around a busy dining room, so mention any specific skills or achievements that relate to the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team at Eataly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eataly
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Eataly's menu. Understand the specials, ingredients, and any unique dishes they offer. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience as a waiter or waitress. Highlight specific situations where you provided excellent customer service or handled difficult situations. Use examples that demonstrate your ability to manage your own section effectively.
✨Emphasise Teamwork Skills
Eataly values collaboration, so be prepared to talk about how you've worked with kitchen staff and other team members in the past. Share stories that illustrate your ability to communicate clearly and support your colleagues during busy shifts.
✨Dress the Part
First impressions matter! Dress smartly for your interview, reflecting the professional yet vibrant atmosphere of Eataly. A neat appearance shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
