At a Glance
- Tasks: Oversee daily maintenance, conduct repairs, and ensure safety across our vibrant London store.
- Company: Join Eataly, a dynamic multi-outlet operation celebrating Italian culture and flavours.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Flexible hours with a focus on teamwork and community engagement.
- Why this job: Be hands-on in a lively setting, making a real impact on guest experiences.
- Qualifications: Experience in maintenance, strong organisational skills, and good communication.
The predicted salary is between 36000 - 44000 £ per year.
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience.
As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather.
Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents.
Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.
Position
Location
London, EC2M 3YD, fully on-site
Salary
£35,000
Contract type
Permanent, 40 hours, 5 days out of 7 on a rota basis. Flexibility to work weekends, bank holidays and occasional night shifts for planned maintenance and project work.
We are looking for a proactive, hands-on
Maintenance Supervisor to oversee the day-to-day maintenance of our busy London store.
This is not an office-based role.
You'll spend the majority of your time on the shop floor carrying out repairs, responding to maintenance requests and ensuring our building, equipment and facilities remain safe, compliant and fully operational.
You'll work closely with department managers, external contractors and the Senior Retail Manager to deliver planned preventative maintenance whilst responding quickly to reactive issues.
Due to the nature of the business, flexibility is essential and the role includes evenings, weekends and occasional night work.
Key Responsibilities
- Carry out day-to-day repairs and general maintenance across the store.
- Take a hands-on approach to maintaining the building, kitchen equipment, bar equipment, refrigeration and all store facilities.
- Conduct routine inspections and preventative maintenance to minimise equipment failures.
- Diagnose faults and complete repairs wherever possible.
- Coordinate and liaise with external contractors, ensuring work is completed safely, efficiently and to a high standard.
- Build strong working relationships with the building management team, contractors and local authorities where required.
- Prioritise maintenance requests based on business needs and operational impact.
- Maintain accurate maintenance records and planned maintenance schedules.
- Ensure all maintenance work complies with Health & Safety legislation and company standards.
- Support fire safety procedures, emergency response and statutory compliance checks.
- Monitor the condition of all equipment and recommend repairs or replacement where appropriate.
- Work closely with department managers to minimise disruption to trading.
- Assist with store projects, refurbishments and installations.
- Support waste management and sustainability initiatives where required.
- Provide guidance and support to the Maintenance Associate.
- Carry out any other duties appropriate to the role.
Requirements
- Previous experience in a maintenance role within hospitality, retail or another commercial environment.
- Highly organised with the ability to prioritise a busy workload.
- Confident liaising with contractors and external suppliers.
- Good communication and relationship-building skills.
- Comfortable working independently with minimal supervision.
- Good understanding of Health & Safety requirements.
- Fluent English (written and spoken).
- Right to work in the UK.
Desirable
- Electrical qualifications or experience.
- Plumbing qualifications or experience.
- Carpentry experience.
- Experience working with HVAC and refrigeration systems.
- IOSH, Fire Marshal, First Aid, PASMA or IPAF qualifications.
Physical Requirements
- Able to lift and move equipment where required.
- Comfortable standing, walking, bending and working on your feet throughout the shift.
- Comfortable working in kitchen, retail and back-of-house environments.
- Other information
Eataly is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment is decided based on qualifications, merit, and business n e eds.
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Maintenance Supervisor in London employer: Eataly
Eataly in London is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. Employees benefit from opportunities for professional growth through collaboration on innovative events that enhance guest experiences, all while being part of a dynamic team dedicated to excellence in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Supervisor in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Maintenance Supervisor in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Eataly's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Eataly. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Eataly
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Eataly.
