At a Glance
- Tasks: Drive growth in Eataly London's corporate catering by building client relationships and delivering exceptional experiences.
- Company: Join Eataly, a vibrant hub sharing Italy's rich flavours across 14 countries.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and discounts across Eataly's offerings.
- Other info: Flexible hours, global opportunities, and support for personal growth await you!
- Why this job: Be part of a dynamic team that celebrates Italian culture while growing your career.
- Qualifications: 2+ years in catering or hospitality sales with strong relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience.
As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather.
Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents.
Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.
Position
- Location
- : London, EC2M 3YD, fully on-site
- Contract type
: Permanent, core hours Monday to Friday but with the occasional evening or weekend shift in case of specific events
The Catering Specialist is responsible for driving the growth of Eataly London's corporate catering business by identifying new opportunities, building strong client relationships, and delivering exceptional customer experiences from enquiry through to execution.
This role combines business development, account management and operational coordination, working closely with internal teams to ensure every catering order reflects Eataly's quality, authenticity and service standards.
- Commercial Growth & Business Development
- Responsible for driving the commercial growth of Eataly London's Catering business through proactive business development and client acquisition.
- Proactively generates new business opportunities within the London corporate market through networking, prospecting, referrals and targeted outreach.
- Builds, develops and maintains long-term relationships with new and existing corporate clients, acting as a trusted point of contact.
- Identifies, qualifies and secures new catering opportunities whilst developing a strong pipeline of prospective customers.
- Achieves and exceeds agreed sales targets, KPIs and revenue objectives through a proactive, results-driven approach.
- Identifies opportunities to increase revenue through upselling, cross-selling, repeat business and new commercial initiatives.
- Develops a thorough understanding of Eataly's catering products and services to confidently recommend tailored solutions that meet client requirements.
- Prepares tailored proposals, quotations and presentations that maximise commercial opportunities whilst delivering an exceptional customer experience.
- Negotiates pricing, terms and agreements in line with Company guidelines, ensuring profitable outcomes for the business.
- Monitors market trends, competitor activity and customer feedback to identify new business opportunities and continuously improve commercial performance.
- Represents Eataly at networking events, exhibitions, food tastings, trade shows and corporate functions to promote the brand and generate new business opportunities.
Requirements
- At least 2 years' experience in catering, events or hospitality sales.
- Flexible to travel to client sites and support the delivery and presentation of catering offerings when required.
- Hands-on approach with the flexibility to support operational delivery when required.
- Proven ability to generate new business, build client relationships and achieve sales targets.
- Strong commercial awareness with the ability to identify revenue growth opportunities through upselling and account development.
- Excellent organisational, communication and project management skills, with the ability to manage multiple priorities.
- Advanced knowledge of Microsoft Office, with fluent spoken and written English (Italian advantageous).
- Flexible to work onsite, including evenings, weekends and public holidays
- Valid right to work in the UK.
Other information
- Benefits Available
- 20% employee in-store discount across retail, bars, and restaurants
- 30-day holiday allowance that increases with the length of service (up to 36 days)
- Free coffee and healthy and varied staff meals options
- Internal career progression and global opportunities across the Eataly stores worldwide
- Apprenticeships
- From Mental Health First Aid to Health & Safety Level 3, we'll support your growth
- "Refer a Friend" and earn up to £300 per person
- We Care - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being
- Employee assistance program
- Enhanced maternity leave
- Access to the Eataly benefit portal offering you free discounts, rewards, and cashback programs
- Save money on your groceries with discounts and cashbacks at Morrisons, Tesco, and more
- Access to local My Broadgate discounts
- Stay active and enjoy up to 40% corporate discounts on all major gym groups and studios
- Up to 52% off on cinema tickets across the UK
- Cycle to work scheme
- No-interest technology loans
- Exclusive travel discounts and cashbacks with TUI, Expedia, and more.
- #J-18808-Ljbffr
Catering and Sales Specialist employer: Eataly
Eataly in London is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. Employees benefit from opportunities for professional growth through collaboration on innovative events that enhance guest experiences, all while being part of a dynamic team dedicated to excellence in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Catering and Sales Specialist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eataly. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eataly
Don't be shy about reaching out to Eataly directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering and Sales Specialist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eataly and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eataly
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
