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- Tasks: Join our team as a waiter/waitress, providing exceptional service and creating memorable dining experiences.
- Company: Eataly is a vibrant Italian marketplace offering restaurants, cafes, and a variety of food products.
- Benefits: Enjoy perks like a 30-day holiday allowance, free meals, discounts, and health support.
- Why this job: Be part of a dynamic team in a fun environment with opportunities for growth and global experiences.
- Qualifications: Must have at least 2 years of experience in fine dining and be fluent in English.
- Other info: Flexible shifts available; must be ready to work evenings and weekends.
We are looking for an experienced and talented waiter to join our front of house team in our Terra by Carclo Cracco and Pasta & Pizzas restaurants. As a Waiter/Waitress/Server you will coordinate the service station and communicate with both front and back-of-house personnel to provide a dining experience that exceeds guest expectations. Your commitment to providing exceptional service, coupled with your extensive product knowledge, will ensure that our guests enjoy a memorable dining experience. Successful candidates will have experience working in restaurants with table service and be confident in managing their own section.
WHAT YOU WILL BE DOING...
- Greet guests and present them with the menu.
- Inform guests of specials, menu changes, answer questions regarding food and beverages.
- Consistently maintain outstanding knowledge of all food and beverage menu items.
- Take food and beverage orders from guests and relay to kitchen staff and bartender using a POS system.
- Prepare the bill when asked, present, accept payment, and provide change or credit card receipt.
Requirements
- At least 2 years of experience working as a waiter in a fine dining or upscale restaurant environment.
- Knowledgeable in food safety and allergens.
- Confident in making menu recommendations and taking accurate food and drinks orders.
- Good knowledge of Italian wine and cuisine is an advantage.
- Ability to be flexible and work evenings, weekends, and bank holidays.
- Willingness to support multiple teams.
- Available for a minimum of 30 hours per week.
- Valid right to work in the UK.
- Fluent in English.
THE PERKS OF BEING AN EATALIAN...
- Tronc Scheme.
- 30-day holiday allowance that increases with the length of service (pro-rata).
- Free meal on shift.
- Internal career progression and global opportunities across the Eataly stores.
- 20% employee discount across retail, bars, and restaurants.
- Discounted Gym memberships.
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
- MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
- "Refer a Friend" and earn up to £300 per person.
- Cycle to work scheme.
- No interest technology loans.
- Employee assistance program.
- And much more available through our benefits platform.
Waiter/Waitress employer: Eataly Retail UK Limited
Contact Detail:
Eataly Retail UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and specials of the restaurants you're applying to. Being able to discuss the dishes confidently during your interview will show your passion for the role and impress the hiring team.
✨Tip Number 2
Highlight your experience in fine dining or upscale environments when networking. Attend local food and beverage events in London to connect with industry professionals who might have insights or referrals for the position.
✨Tip Number 3
Practice your communication skills, especially in a busy environment. Role-play scenarios with friends or family where you take orders and answer questions about the menu to build your confidence.
✨Tip Number 4
Be prepared to demonstrate your knowledge of food safety and allergens during the interview. This is crucial in the restaurant industry, and showing that you understand these aspects can set you apart from other candidates.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a waiter or waitress, especially in fine dining or upscale restaurant environments. Include specific examples of your responsibilities and achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention your knowledge of food safety, allergens, and Italian cuisine, as well as your ability to work flexible hours and support multiple teams.
Highlight Relevant Skills: In your application, emphasise skills such as menu knowledge, order accuracy, and customer interaction. Mention any experience with POS systems and your ability to manage your own section effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Eataly Retail UK Limited
✨Show Off Your Experience
Make sure to highlight your previous experience in fine dining or upscale restaurants. Be ready to discuss specific situations where you provided exceptional service or handled difficult customers.
✨Know the Menu Inside Out
Familiarise yourself with the menu items, especially any specials or unique offerings. Being able to confidently recommend dishes and answer questions about food and beverages will impress your interviewers.
✨Demonstrate Teamwork Skills
Since the role involves coordinating with both front and back-of-house staff, be prepared to discuss how you work effectively in a team. Share examples of how you've supported colleagues in busy environments.
✨Be Flexible and Adaptable
The job requires working evenings, weekends, and bank holidays. Show your willingness to be flexible with your schedule and share any past experiences where you adapted to changing circumstances in the workplace.
