At a Glance
- Tasks: Deliver high-quality repairs and maintenance services for properties in your area.
- Company: Join a forward-thinking organisation dedicated to providing safe, affordable homes.
- Benefits: Enjoy 28 days holiday, health plans, gym discounts, and a day off for your birthday.
- Other info: Flexible hybrid working with opportunities for career growth and personal development.
- Why this job: Make a real impact on people's lives while developing your skills in a supportive environment.
- Qualifications: HNC in Building or equivalent experience in maintenance and construction required.
A place to make things happen. Ensure all your application information is up to date and in order before applying for this opportunity.
Salary: £46,620 per annum, pro rata (includes regional uplift and car allowance)
Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent
Contract: 6 month Fixed Term Contract, 35 hours per week, Monday – Friday 9am to 5pm plus on call as required
Our client believes everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at our client.
About the role:
- As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with their teams and contractors to provide customers with high-quality, timely repairs.
- Your proactive approach and commitment to excellence will inspire others and make sure their property services are constantly improving.
- The role is a mixture of site visits and desk-based work.
- You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs.
- You'll raise the repairs on their bespoke Housing Management System and update the customer account through to the completion of the works.
- You'll also uphold their Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.
- In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed.
- Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.
- Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to our client's mission of providing quality homes and services.
Salary:
The spot salary for the Maintenance Surveyor post is £42,009 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary. You'll also receive an 8% regional uplift of £3,361 per annum, pro rata, plus an additional essential user car allowance starting at £1,250 per annum, pro rata.
About you:
- You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management.
- You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management.
- As you'll be travelling around different sites, you'll also need a full UK driving licence and access to a vehicle.
- Successful candidates will be subject to a DBS and social media check.
Interviews:
Our client wants your candidate experience to reflect who they are - a place to grow, a place to thrive, a place to be you.
- Stage 1: A Place to Connect - A call with the hiring manager. You'll learn more about the role and team, and they'll get to know you – your experience, goals, and what you bring.
- Stage 2: A Place to Show Your Strengths - A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.
Our client aims to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future:
Our client has big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in a collaborative environment, and take your career in different directions.
Benefits include:
- 28 days holiday plus bank holidays (pro rata for part time), an extra day's leave to celebrate your birthday and the option to purchase more.
- Cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
- Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice.
- Life assurance at three times your salary.
Our client is committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of the recruitment process, please let them know and they will ensure requirements are met.
Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. The organisation does not currently hold a sponsorship licence.
If you're looking for a place you can make a positive difference to society, to the organisation and to your future, apply now.
Recruitment Agencies: The organisation works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role.
Maintenance Surveyor in Westcott employer: EASYWEBRECRUITMENT.COM
Our client is an exceptional employer, dedicated to creating a safe and affordable living environment for all. With a strong focus on employee growth, they offer a collaborative work culture that encourages learning new skills and taking on new challenges. Located in Camberley, the role of Maintenance Surveyor provides not only competitive benefits such as generous holiday allowances and health plans but also the unique opportunity to make a meaningful impact in the community through quality housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Surveyor in Westcott
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and up to date. We want to see your skills and experience shine through, so add any relevant projects or achievements that showcase your expertise in maintenance and construction.
✨Tip Number 2
Networking is key! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give you insider info about the company culture and what they really value in a Maintenance Surveyor.
✨Tip Number 3
Prepare for the interview by practising common behavioural questions. Think about how you've tackled challenges in previous roles, especially those related to repairs and customer service. We want to hear your stories!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive and eager to join our mission.
We think you need these skills to ace Maintenance Surveyor in Westcott
Some tips for your application 🫡
Keep It Relevant:Make sure your CV and cover letter highlight your experience in maintenance and construction. Tailor your application to show how your skills align with the role of a Maintenance Surveyor.
Show Your Customer Focus:Our client values great customer service, so be sure to include examples of how you've gone above and beyond for customers in your previous roles. This will help demonstrate your commitment to their mission.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. This makes it easier for the hiring team to see your qualifications and understand your passion for the role.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that your application is received directly by the hiring team and helps us keep track of all candidates efficiently.
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Stuff
Make sure you brush up on your knowledge of building design, maintenance, and the specific requirements of the role. Familiarise yourself with HHSRS and the schedule of rates, as these will likely come up during your interview.
✨Show Your Customer Focus
Since the client prides themselves on customer service, be prepared to discuss how you've successfully handled customer interactions in the past. Think of examples where you went above and beyond to meet a customer's needs.
✨Prepare for Scenario Questions
Expect behavioural and scenario-based questions that assess how you apply your knowledge in real-life situations. Practice articulating your thought process and decision-making skills, especially in relation to repairs and compliance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or the company's transformation journey. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
