At a Glance
- Tasks: Lead IT operations and ensure reliable, secure services for a vital charity.
- Company: Join a leading UK charity dedicated to kidney disease research and patient care.
- Benefits: Enjoy flexible working, generous leave, private medical insurance, and more.
- Other info: Be part of a vibrant team focused on improving lives and driving innovation.
- Why this job: Make a real impact in healthcare while developing your IT leadership skills.
- Qualifications: Experience in IT operations, service delivery, and cyber security is essential.
Location: Contracted to our Peterborough office with the flexibility for hybrid working.
Salary: £40,000 - £45,000 depending on experience.
Full time: 37.5 hours per week.
Benefits: They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits:
- Flexible working
- Generous annual leave
- Private Medical Insurance, including dental and optical
- Pension Scheme
- Sick Pay
- Death in Service
- Employee Assistance Programme
- Bike Loan Scheme
- Cycle2Work Scheme
- Eyecare
- Discount Portal
Closing date: Tuesday 16 June 2026. They may extend the closing date, however, please apply as soon as possible.
Telephone interviews will be held week commencing 22 June and face-to-face interviews will be held in the Peterborough office week commencing 29 June 2026.
No agencies please.
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease.
The IT operations manager will lead the day-to-day delivery of IT services, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the organisation’s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls.
This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support an ambitious long-term strategy.
The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners.
With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis.
If you are interested in the position, please complete the online application form and submit together with your CV.
They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. However, kidney disease is increasing, as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever.
They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years, they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person – the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease.
You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
IT operations manager in Over employer: EASYWEBRECRUITMENT.COM
Join a leading UK charity dedicated to transforming the lives of those affected by kidney disease, where you will be part of an energetic and vibrant team committed to making a meaningful impact. With a strong focus on employee well-being, we offer flexible working arrangements, generous annual leave, and comprehensive benefits including private medical insurance and a pension scheme, all within a supportive work culture that values your contributions. Located in Peterborough, this role not only provides opportunities for professional growth in IT operations but also allows you to play a crucial part in advancing vital research and patient care.
StudySmarter Expert Advice🤫
We think this is how you could land IT operations manager in Over
✨Tip Number 1
Get to know the company before your interview! Research their mission, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to IT operations and service delivery. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers! This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace IT operations manager in Over
Some tips for your application 🫡
Check Your CV:Before you hit that apply button, give your CV a good once-over. Make sure it’s tailored to the IT Operations Manager role and highlights your relevant experience. We want to see how you can bring your skills to our team!
Read the Job Description Carefully:Take a moment to really digest the job description. Understanding the requirements and responsibilities will help you craft a compelling application that speaks directly to what we’re looking for. It’s all about showing us you’re the right fit!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, especially when it comes to technical concepts. Show us you can translate complex ideas into simple terms!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and gives you a chance to showcase your enthusiasm for joining our vibrant team. We can’t wait to hear from you!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Stuff
Make sure you brush up on your knowledge of IT operations, service delivery, and cyber security. Be ready to discuss your experience with Microsoft infrastructures and managing outsourced service desks. This role requires a solid understanding of technical concepts, so be prepared to translate these into layman's terms for non-technical colleagues.
✨Show Your Leadership Skills
As an IT operations manager, you'll need to demonstrate your ability to lead both hands-on and through others. Think of examples where you've successfully managed teams or projects, especially in a small-to-medium organisation. Highlight your planning and prioritisation skills, as well as how you've handled incident management and problem-solving in the past.
✨Understand Their Mission
Familiarise yourself with the organisation's vision and mission regarding kidney disease. Show genuine interest in their work and how your role can contribute to improving lives. This will not only help you connect with the interviewers but also demonstrate that you're aligned with their values and goals.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and the organisation's future plans. This shows your enthusiasm and helps you gauge if this is the right fit for you. Ask about their approach to IT service delivery and how they measure success in this area.
