At a Glance
- Tasks: Lead trauma support services and ensure high-quality, inclusive support for those in need.
- Company: A compassionate organisation dedicated to helping individuals affected by trauma and exploitation.
- Benefits: Competitive salary, flexible hybrid working, and a supportive team environment.
- Other info: Opportunity to shape services and promote best practices in a dynamic setting.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in trauma-informed support and strong team management skills.
The predicted salary is between 50000 - 50000 € per year.
Salary: £50,000 per annum. 35 hrs per week.
Location: Hybrid - Offices are based in London, and there is a high degree of flexibility.
Permanent.
The impact you will have
As the Head of Support Services you will lead on 121 trauma support and peer support services, ensuring these are high quality, safe, accessible and inclusive, and responsive to needs. You will lead a team of staff and volunteers, ensuring they are well trained and supported. You will promote best practice around involving people with lived experience in the design and delivery of services and a strong approach to evidencing outcomes.
Their Support Services offer emotional, practical and peer support to people with missing loved ones, as well as to young people affected by criminal exploitation and their parents or carers. They provide confidential, tailored help for anyone experiencing the trauma of missing or exploitation, offering expert guidance and opportunities to connect with others who understand what they are going through.
About You
You will need to have:
- Significant experience of leading services providing high quality, trauma-informed emotional and practical support;
- Strong team management experience with proven ability to develop and support staff;
Head of Support Services in London employer: EASYWEBRECRUITMENT.COM
As an employer, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a hybrid working model based in London, we offer flexibility that allows our team to balance their personal and professional lives while making a meaningful impact in the community. Our commitment to training and development ensures that every team member has the opportunity to thrive and contribute to our mission of providing high-quality support services.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Support Services in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to trauma support services. We recommend role-playing with a friend or using online resources to boost your confidence and ensure you shine when it counts.
✨Tip Number 3
Showcase your passion for support services! During interviews, share personal stories or experiences that highlight your commitment to helping others. We want to see that fire in your belly for making a difference in people's lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Support Services in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in leading support services. We want to see how your background aligns with the role of Head of Support Services, so don’t hold back on showcasing your skills!
Showcase Your Leadership Skills:As a potential leader, it’s crucial to demonstrate your team management experience. Share specific examples of how you've supported and trained teams in the past, as this will resonate with us when we review your application.
Highlight Your Trauma-Informed Approach:We’re looking for someone who understands trauma-informed care. Be sure to include any relevant experiences or training that showcase your ability to provide high-quality, accessible support to those in need.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Stuff
Make sure you understand the ins and outs of trauma support services. Familiarise yourself with best practices in emotional and practical support, as well as the specific needs of those affected by missing loved ones or criminal exploitation. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve trained staff or volunteers, and how you ensured they were supported. Highlighting your team management experience will show that you're ready to take on the Head of Support Services role.
✨Emphasise Inclusivity
Be ready to discuss how you would promote inclusivity within the support services. Share your thoughts on involving people with lived experience in service design and delivery. This will demonstrate your commitment to creating a safe and accessible environment for everyone.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current support strategies or how they measure the outcomes of their services. Asking insightful questions shows your genuine interest in the role and the organisation.
