House Assistant

Location: Malvern, Worcestershire

Hours: 07:30 – 19:00 Monday – Friday, until 23:00 Saturday and 22:00 Sunday on a rota basis

Contract: Term time (34 weeks) plus 3 weeks additional cover

Thank you for your interest in the position of House Assistant. This is an exciting opportunity to join a high calibre and forward-looking team in a culture that emphasises the development of people, built on an inspiring 158-year history. They currently have several vacancies for this role, with varying hours available. Our client is a leading independent co-educational day and boarding school for pupils aged 13–18 years.

Each of their boarding houses is home to approximately 60 pupils aged between 13 and 18, and the House Assistant is an integral member of the House Team. Each house team comprises the Housemaster/Housemistress (HSM), Deputy HSM and House Assistants. A large amount of House administration takes place on various software packages. Candidates should feel confident with basic IT skills and have a willingness to learn how to use a variety of software packages. Appropriate training will be given to ensure colleagues can fulfil this role.

The House Assistant is expected to be a visible presence with the pupils. All pupils need the attention of their House Assistant, but understanding when a pupil needs more specialist support should be recognised. While this role is not a disciplinary one, the House Assistant is part of the team responsible for standards in the House. The House Assistant will be required, on occasions, to drive and accompany pupils to medical appointments and other appointments, both routine and emergency. House Assistants also have a key housekeeping role in making sure the house runs smoothly, including liaising with other departments in the school, most notably Catering, the Domestic Bursary and Estates. House Assistants are also responsible for the administrative running of pupils' daily life in a Boarding House.

Responsibilities

• Computer-based administrative tasks to facilitate the smooth running of the House e.g. pupil registration, room plans, whereabouts forms and pupil transport arrangements for Leave Outs, Half Terms and holidays
• Following up on pupil absences when the House is notified by colleagues
• Monitoring and replying to emails sent to the Boarding House
• The day-to-day monitoring of the health of pupils and liaison with the Medical Centre staff, as appropriate
• Undertaking administrative tasks such as Tier 4 Whereabouts, using the school's Management Information System to register pupils, making travel arrangements for pupils and daily handover to colleagues
• Providing pastoral care for the pupils on a day-to-day basis
• Caring for any pupil confined to the house
• Proactively ensuring that mealtimes run smoothly and that pupils are well-fed and eating properly, promptly communicating any problems to catering staff and helping to resolve them
• Supervising pupils to ensure that bed studies, studies, dormitories and common rooms are kept tidy
• Actively ensuring that the highest standards of cleanliness and workmanship are maintained by the domestic staff both within the House and the House yard
• Supervising the cleaning and laundry staff on a daily basis and maintaining effective liaison with the Domestic Bursar
• Supervising pupils' clothing and laundry and being actively engaged on associated domestic tasks as required
• Promptly reporting maintenance issues to Estates using the system in place for this purpose
• Being an effective role model for pupils regarding their personal conduct and courtesy towards each other, their teachers, school employees and visitors to the House
• Assisting the Housemistress/master at social functions as required e.g. Commemoration, the Ball, visits of potential parents etc., including preparation of the House prior to the event
• Prior to the final check by the Housemistress/master, closing and opening the House at the end of and beginning of Leave Outs, Half Term and term

Safeguarding Responsibilities

• Promoting and safeguarding the welfare of children and young persons with whom you come into contact
• Reporting any safeguarding concerns, including low level concerns, to the Designated Safeguarding Lead or their Deputy in a timely manner

This post involves significant contact with children and the post holder will be responsible for children. The post holder will be considered to be in regulated activity.

Application Process

Applications should be submitted no later than Friday 26 June 2026. Our client reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.

General Requirements

In accordance with the provisions of the Health and Safety at Work Act 1974 (as amended) and the Management of Health and Safety at Work Regulations 1999 (as amended) you must take reasonable care not to endanger yourself or other persons whilst at work. You must co-operate with the organisation to enable it to comply with its legal duties for Health and Safety. Our client is committed to safeguarding and promoting the welfare of its pupils and expects all employees to share this commitment. Employees must, at all times, have regard to the need to safeguard and promote the welfare of children in line with the provisions of the Children Act 2004 (as amended) and Keeping Children Safe in Education (as amended) and be fully aware of, and understand, the duties and responsibilities that apply to their role in relation to these requirements. All employees must attend appropriate training in accordance with school and local Safeguarding Board stipulations. Our client exists to provide a quality all-round education for pupils aged 13–18 and is committed to safeguarding and promoting the welfare of children and young people. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.