At a Glance
- Tasks: Lead and inspire a housekeeping team to deliver top-notch service and maintain high standards.
- Company: Join a dynamic hotel team focused on excellence and client satisfaction.
- Benefits: Enjoy competitive pay, private medical insurance, and generous holiday allowance.
- Other info: Access to wellbeing support and opportunities for professional development.
- Why this job: Make a real impact on service quality and team culture while growing your career.
- Qualifications: Proven leadership experience in hotel housekeeping and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Pay: £15.87 per hour, 40 hours a week, 5 days a week.
Location: Telford
Reports to: Operations Manager
Are you a proven hotel housekeeping leader who thrives on delivering excellence, inspiring teams, and exceeding client expectations? They’re looking for a Head Housekeeper to Lead, Inspire & Deliver Excellence.
Key Responsibilities:
- Lead, motivate, and develop your team to achieve operational and client service excellence.
- Manage daily housekeeping operations, including stock, linen, equipment, and workflows.
- Maintain health, safety, and compliance standards.
- Build and maintain strong relationships with clients.
- Monitor performance, manage budgets, and optimize cost efficiencies.
- Recruit, train, and coach team members, recognising and developing talent.
- Conduct regular room inspections to maintain quality and ensure continuous improvement.
- Support business development by providing site expertise, attending meetings, and preparing reports.
Requirements:
- Proven experience as a Head Housekeeper, Deputy Head, or Senior Supervisor in a hotel environment.
- Strong leadership skills with experience in managing and developing teams.
- Excellent communication, interpersonal, and IT skills.
- Ability to manage budgets, KPIs, and operational performance.
- High awareness of Health & Safety regulations and compliance requirements.
- Problem-solving and conflict resolution skills, with diplomacy and tact.
- Ability to work under pressure, adapt to change, and maintain a sense of humour.
Desirable:
- Familiarity with HR practices, recruitment, and workforce planning.
- Knowledge of housekeeping software or operational management tools.
- Flexibility to support other sites on an ad-hoc basis.
Behaviours They Value:
- Honesty, integrity, and reliability.
- Commitment to company values and culture.
- Coaching mindset with focus on continuous improvement.
- Strong team player who listens, inspires, and leads by example.
Why You’ll Love Working with Them:
- Opportunities for professional development and career growth.
- Make a tangible impact on service quality, client satisfaction, and team culture.
- Private medical insurance.
- Full training and ongoing support.
- Access to early wage withdrawal (portion of earnings).
- Wellbeing support and confidential mental health assistance.
- 5.6 weeks’ holiday (pro rata).
- Workplace pension scheme (subject to eligibility).
- Life insurance after a qualifying period.
Benefits:
- Company pension.
- Private medical Insurance.
- Employee discount.
- Health & wellbeing programme.
- Life insurance.
- On-site parking.
You may have experience of the following: Head Housekeeper, Housekeeping Manager, Senior Housekeeper, Assistant or Deputy Head Housekeeper, Hotel Operations Manager, Hospitality Services Manager, Cleaning Operations Manager, Facilities Housekeeping Manager, Accommodation Manager, or Domestic Services Manager.
Head Housekeeper employer: EASYWEBRECRUITMENT.COM
Join a dynamic team in Telford as a Head Housekeeper, where your leadership will inspire excellence and foster a culture of continuous improvement. With a strong commitment to employee development, you will benefit from professional growth opportunities, private medical insurance, and a supportive work environment that prioritises wellbeing. Enjoy a competitive salary, generous holiday allowance, and the chance to make a meaningful impact on service quality and team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Head Housekeepers. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and team management. We all know that being a Head Housekeeper is about more than just cleaning; it’s about inspiring your team and delivering excellence!
✨Tip Number 3
Showcase your experience with real-life examples during interviews. Talk about how you’ve managed budgets or improved service quality in previous roles. This will help you stand out as a candidate who can truly lead and inspire.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head Housekeeper role. Highlight your leadership experience and any specific achievements in hotel housekeeping to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can lead and inspire a team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've successfully tackled challenges in housekeeping. We love to see how you handle pressure and maintain high standards!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping operations and standards. Familiarise yourself with health and safety regulations, as well as any specific software or tools mentioned in the job description. This will show that you're not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you motivated your team to achieve excellence or resolved conflicts. This will help demonstrate your ability to inspire and manage effectively.
✨Be Client-Focused
Since building strong relationships with clients is key, come ready to discuss how you've maintained client satisfaction in previous roles. Share stories that highlight your communication skills and your commitment to exceeding client expectations.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, especially for a leadership position. Practice answering questions about how you handle stress and adapt to change. Use examples that showcase your problem-solving skills and your ability to maintain a sense of humour, even in challenging situations.
