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- Tasks: Lead the delivery of exciting events and manage operational logistics for filming projects.
- Company: Award-winning open-air museum celebrating the Black Country's industrial heritage.
- Benefits: Competitive salary, unique working environment, and opportunities for skill development.
- Why this job: Be part of a dynamic team creating memorable experiences and events.
- Qualifications: Experience in delivering high-quality public events and strong collaboration skills.
- Other info: Inclusive culture with a focus on work-life balance and career growth.
The predicted salary is between 31000 - 41000 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, (Regular evening work and occasional weekend work required)
Our client is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of their outstanding events programme. From their distinctive, immersive large-scale Public Programmes to their unique Hire & Hospitality offer, you’ll play an integral part in bringing ideas to life! You’ll also oversee the Museum’s use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum’s Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum’s Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are they looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line management experience is desirable, but not essential.
Who are they?
They are an award-winning 31-acre open-air museum. Throughout their 47-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.
They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026
Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
Events Operational Manager employer: EASYWEBRECRUITMENT.COM
Contact Detail:
EASYWEBRECRUITMENT.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager
✨Tip Number 1
Get to know the Museum and its events inside out! Research their past events, understand their audience, and think about how you can bring fresh ideas to the table. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with people in the industry, attend events, and engage with the Museum's social media. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 3
Prepare for your interview by practising common questions related to event management. Think about your past experiences and how they align with the role. We want you to be confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the amazing events at the Museum.
We think you need these skills to ace Events Operational Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for events shine through! We want to see how much you love creating memorable experiences and how that aligns with our mission at the Museum.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. We’re looking for someone who can manage high-quality public events, so share specific examples of your past successes in this area!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This will help us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know the Events Inside Out
Before your interview, dive deep into the Museum's events programme. Familiarise yourself with their past events, especially the large-scale public programmes and unique hire offers. This will not only show your enthusiasm but also help you discuss how you can contribute to their vision.
✨Showcase Your Collaboration Skills
As an Events Operational Manager, collaboration is key. Prepare examples of how you've successfully worked with different teams in the past. Think about specific situations where your ability to build rapport led to successful event delivery or problem-solving.
✨Budgeting Brilliance
Since managing event budgets is part of the role, be ready to discuss your experience with budgeting. Bring examples of how you've managed costs effectively while still delivering high-quality events. This will demonstrate your financial acumen and attention to detail.
✨Passion for Visitor Experience
Express your enthusiasm for creating exceptional visitor experiences. Share stories that highlight your hands-on approach at events and how you've gone above and beyond to ensure guests have a memorable time. This will resonate well with the Museum's mission.
