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- Tasks: Lead and transform IT operations to ensure secure and resilient technology for colleagues and customers.
- Company: A forward-thinking organisation dedicated to providing safe and sustainable homes.
- Benefits: 28 days holiday, health support, financial benefits, and career development opportunities.
- Why this job: Make a meaningful impact while shaping the future of digital operations.
- Qualifications: Proven experience in IT operations with strong leadership and technical skills.
- Other info: Inclusive workplace that values diversity and supports career growth.
The predicted salary is between 77405 - 86000 £ per year.
A place to drive change.
Location: Bradford, Hybrid (2-3 days in the office, with travel as required for meetings/training)
Salary: £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 per week, Monday-Friday, 9am-5pm
Thousands of families across the country rely on them for safe, affordable and sustainable homes. As they continue to modernise their services and evolve how they work, their technology foundations have never been more important. It’s this belief that everyone deserves a place to call home that drives everything they do. Together, they’re finding new ways to innovate for their customers, strengthen the way they operate, and create a thriving workplace that supports everyone.
If you’re looking for a role where you can lead meaningful change, bring big ideas, and shape the future of their digital operations, this is the place to be.
About the role
Lead, transform, and protect their digital future. They’re searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You’ll be responsible for ensuring the technology their colleagues and customers depend on is available, secure, resilient and cost-effective while leading two pivotal functions: Service Operations and Technical Operations. This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you’re resolving a critical incident, strengthening their cyber posture, or driving their cloud migration roadmap, your impact will be felt across the organisation.
Salary
The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements. If you’re still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support.
About you
- Proven experience leading IT Operations in complex, multi-system environments.
- Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Technical depth across infrastructure, networking and enterprise systems.
- Experience maturing and enforcing release management frameworks aligned to ITIL best practice.
- Strong understanding of infrastructure and application dependencies during releases and changes.
- Excellent communication, relationship building and influencing skills at senior levels.
- A proactive, forward-thinking approach to risk, service improvement and operational excellence.
A place to build a future. They’ve got big ambitions, and they’re looking for people who want to grow with them. You’ll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment.
What you’ll receive:
- 28 days holiday, plus bank holidays, birthday leave, and the option to buy more.
- Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day.
- Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts.
- Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary.
- Family friendly policies including enhanced parental leave and flexible working.
- Career development through management and leadership training, apprenticeships and more.
This is more than a job it’s a place where you can make a real difference, be valued and grow your career.
They’re committed to inclusion
They celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive. If you need reasonable adjustments during the recruitment process, let them know they’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Our client does not hold a sponsorship licence.
If you’re looking for a place where you can make a meaningful difference to society, to their organisation and to your future apply now.
Recruitment Agencies: They work exclusively with partners on their PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc.
Head of IT Operations in England employer: EASYWEBRECRUITMENT.COM
Contact Detail:
EASYWEBRECRUITMENT.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Operations in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your expertise in IT operations and service delivery, and it’ll make you stand out from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Research common questions for IT leadership roles and practice your answers. Think about how your experience aligns with their needs, especially around security frameworks and cloud strategies.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of IT Operations in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in IT operations, security frameworks, and cloud strategies. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for leading change and how you can contribute to our mission. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Technical Expertise: Don’t hold back on your technical skills! Whether it’s IaaS, PaaS, or your knowledge of ITIL best practices, we want to know how you’ve applied these in real-world scenarios. Make it clear how you can lead our digital future.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining us!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Tech Inside Out
As a Head of IT Operations, you need to demonstrate your deep technical expertise. Brush up on your knowledge of IaaS, PaaS, SaaS, and hybrid cloud strategies. Be ready to discuss how you've successfully led IT operations in complex environments and how you can apply that experience to drive change.
✨Showcase Your Leadership Skills
This role requires strong strategic leadership, so prepare examples of how you've influenced senior stakeholders and built relationships. Think about times when you've led teams through challenges or implemented service improvements, and be ready to share those stories.
✨Understand Their Mission
Familiarise yourself with the organisation's commitment to providing safe and affordable homes. Be prepared to discuss how your vision aligns with their goals and how you can contribute to their mission of modernising services and enhancing customer experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around incident response and operational resilience. Think of specific incidents you've managed, the steps you took to resolve them, and the outcomes. This will show your proactive approach to risk and service improvement.
