Digital Communications Officer

Location: Hybrid, Bradford or Peterborough

Salary: £30,727 per annum

Permanent, 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be.

Are you someone who sees the story behind every moment? Do you love creating content that connects with people in a genuine, meaningful way? Our client is looking for a Digital Communications Officer who's ready to get out into the community, capture authentic stories, and help take their digital presence to the next level. This is more than a desk-based role - it's about being out and about, meeting customers, sharing their experiences, and bringing their values to life through engaging, creative content.

What you'll be doing:

• Managing their day to day social media channels and website
• Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories
• Sharing real customer and organisational stories that reflect who they are and what they stand for
• Developing and delivering innovative social media strategies that grow engagement and reach
• Keeping their website dynamic, accessible, and informative for customers and stakeholders
• Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery
• Trying new formats, trends, and approaches to keep their content evolving

About you:

• Proven experience managing organisational social media platforms
• Experience creating engaging digital content across multiple formats, including video and imagery
• Ability to create, edit and publish multimedia content using relevant tools and software
• Experience using Content Management Systems (CMS) to update and maintain website content
• Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions
• Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content
• Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

Interviews:

We want your candidate experience to reflect who our client is - a place to grow, a place to thrive, a place to be you.

• Stage 1: A Place to Connect - A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you – your experience, goals, and what you bring. Planned date: 6th or 7th July via Teams.
• Stage 2: A Place to Show Your Strengths - You'll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a personality questionnaire in advance. Planned date: 17th July at their Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future:

They've got big ambitions and they're looking for people who want to grow with them. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because they believe great work deserves great rewards, here's what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more – they'll help you grow and succeed.

This is more than a job – it's a place where you can make an impact, feel valued, and be rewarded for what you do.

We're Committed to Inclusion:

Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know – they'll make it happen.

Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. Our client does not currently hold a sponsorship license.

If you're looking for a place you can make a positive difference to society, to the organisation and to your future, apply now.

Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role.