At a Glance
- Tasks: Supervise Civil Enforcement Officers and ensure fair parking regulation enforcement.
- Company: Join a supportive team in a historic English cathedral city.
- Benefits: Competitive salary, generous leave, pension scheme, and professional development opportunities.
- Other info: Access to discounts, training, and a great work-life balance.
- Why this job: Make a real impact in your community while enjoying a vibrant work environment.
- Qualifications: Experience in enforcement and strong communication skills required.
The predicted salary is between 39940 - 42842 € per year.
£39,940 to £42,842 inclusive annual salary (based on 42.5 hrs) + Local Government Pension Scheme
Permanent, full-time (42.5 hours p/w)
Job Ref: P1743
About the role
You will be based in the district’s central car park office and will have day-to-day responsibility for supervising the Civil Enforcement Officers, overseeing deployment, performance, and operational standards. The role involves ensuring parking regulations are enforced fairly, accurately and consistently in line with legislation, guidance and council policy. You will support operational responses to issues such as abandoned vehicles, assist with event planning that impacts parking and highways, and help deliver service improvements and new initiatives alongside the senior management team.
As part of the role, you will provide operational guidance, training and support to officers, undertake performance management activity, and assist with recruitment, appraisals and development. You will also deal with more complex or challenging public interactions, acting as a confident and professional senior presence on-street. You will work on a rota basis across a full week (Monday – Sunday).
About you
They are looking for an experienced enforcement professional who is ready to take on a supervisory role and support the delivery of a high-quality, customer-focused parking service. The successful candidate will hold the City & Guilds Level 2 Award for Parking Enforcement (or equivalent) and have a good working knowledge of Traffic Regulation Orders, parking legislation, as well as the principles of good, proportionate and consistent enforcement.
- Enjoy working outdoors
- Ideally have experience of supervising staff, and be confident organising and coordinating teams in a busy operational or enforcement environment
- Have strong communication skills
- Be calm, fair and professional when dealing with conflict or challenging situations
- Be able to lead by example and promote consistent, proportionate enforcement
- Have strong organisational skills and good attention to detail, able to maintain accurate and evidential records
- Have good general IT skills, including use of handheld enforcement devices and back-office systems
You will be self-motivated, proactive and capable of making sound operational decisions while supporting officers’ performance, wellbeing and development.
The organisation operates within a historic English cathedral city with a rich heritage, including Roman remains, distinctive architecture, heritage sites and conservation areas. Set within green belt land and with excellent transport links, the district includes a vibrant city centre and thriving villages. Centrally located offices are close to the mainline station, shops and restaurants, making it a great place to live and work.
What’s on offer
In addition to working within a supportive team and a competitive salary, you will have access to:
- 26.5 days basic annual leave (increasing with service) plus bank holidays
- Local Government Pension Scheme
- Staff parking permit
- Reimbursement of professional fees
- Comprehensive development and training
- Discounted membership at selected local sports and fitness centres
- Access to discounts and benefits via an online platform
Additional information
Disability Confident
The organisation is a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding
This post is subject to a Basic Disclosure Check.
English fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language, the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria used to assess applicants. The organisation reserves the right to reject applicants at the shortlisting stage where the application process has not been completed correctly.
Closing date for applications: 1 June 2026
Interviews: To be confirmed
Note: Interviews may be conducted throughout the application process. The organisation reserves the right to close the vacancy early and encourages early applications.
REF-228 482
Civil Enforcement officer Supervisor employer: EASYWEBRECRUITMENT.COM
Join a supportive and dynamic team as a Civil Enforcement Officer Supervisor in a historic English cathedral city, where you will play a vital role in ensuring fair and consistent parking enforcement. Enjoy a competitive salary, generous annual leave, and access to professional development opportunities, all while working in a vibrant location with excellent transport links and local amenities. This is an excellent opportunity for those looking to make a meaningful impact in their community while advancing their career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement officer Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate or family member and do some mock interviews. Focus on common questions for supervisory roles, like how you handle conflict or manage a team. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that highlight your leadership and enforcement skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the best fit. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Civil Enforcement officer Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in enforcement and supervision. We want to see how your skills match the job description, so don’t hold back on showcasing your strengths!
Showcase Your Communication Skills:Since you'll be dealing with the public and supervising a team, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect this quality.
Highlight Relevant Qualifications:Don’t forget to mention your City & Guilds Level 2 Award for Parking Enforcement or any equivalent qualifications. We’re looking for candidates who meet the essential criteria, so make it easy for us to see that you do!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Stuff
Make sure you brush up on your knowledge of Traffic Regulation Orders and parking legislation. Being able to discuss these confidently will show that you're serious about the role and understand the complexities involved in enforcement.
✨Show Your Leadership Skills
Since this is a supervisory position, be prepared to talk about your experience in leading teams. Think of specific examples where you've successfully managed staff or resolved conflicts, as this will demonstrate your capability to lead by example.
✨Practice Your Communication
Strong communication skills are key for this role, especially when dealing with the public. Consider practising responses to potential challenging situations you might face, so you can showcase your calm and professional approach during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to enforcement and public interactions. Prepare to explain how you would handle various situations, highlighting your problem-solving skills and ability to maintain operational standards.
