At a Glance
- Tasks: Lead IT operations and ensure a secure, reliable IT environment for impactful work.
- Company: Join a leading UK charity dedicated to transforming kidney disease treatment.
- Benefits: Enjoy flexible working, generous leave, private medical insurance, and more.
- Other info: Be part of a vibrant team with a mission to improve kidney health.
- Why this job: Make a real difference in people's lives while advancing your IT career.
- Qualifications: Experience in IT operations, service delivery, and cyber security is essential.
The predicted salary is between 40000 - 45000 £ per year.
Location: Contracted to our Peterborough office with the flexibility for hybrid working.
Salary: £40,000 - £45,000 depending on experience.
Full time: 37.5 hours per week.
Benefits: They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits:
- Flexible working
- Generous annual leave
- Private Medical Insurance, including dental and optical
- Pension Scheme
- Sick Pay
- Death in Service
- Employee Assistance Programme
- Bike Loan Scheme
- Cycle2Work Scheme
- Eyecare
- Discount Portal
Closing date: Tuesday 16 June 2026. They may extend the closing date, however, please apply as soon as possible. Telephone interviews will be held week commencing 22 June and face-to-face interviews will be held in the Peterborough office week commencing 29 June 2026. No agencies please.
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease.
The IT operations manager will lead the day-to-day delivery of IT services, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the organisation’s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls.
This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support an ambitious long-term strategy.
The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners.
With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis.
If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. However, kidney disease is increasing, as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever.
They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years, they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person – the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease.
You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
IT operations manager in Cambridge employer: EASYWEBRECRUITMENT.COM
Join a leading UK charity dedicated to transforming the lives of those affected by kidney disease, where your role as an IT Operations Manager will be pivotal in ensuring a secure and efficient IT environment. With a strong commitment to employee well-being, we offer flexible working arrangements, generous annual leave, and comprehensive benefits including private medical insurance and a pension scheme, all within a vibrant and supportive team culture that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land IT operations manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT operations manager role.
✨Tip Number 2
Prepare for those interviews! Research the organisation and their mission. We want you to be able to show how your experience in IT operations and service delivery aligns with their goals, especially in improving lives through kidney disease research.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on translating technical jargon into simple terms, as you’ll need to communicate effectively with non-technical colleagues and stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making the process smooth and straightforward for you.
We think you need these skills to ace IT operations manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Manager role. Highlight your experience in managing IT operations and service delivery, especially in small-to-medium organisations. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving lives through technology and how your background makes you a perfect fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills:Since you'll be translating technical issues for non-technical colleagues, it's crucial to demonstrate your communication skills in your application. Use clear and concise language to show us you can bridge that gap effectively.
Apply Early!:Don’t wait until the last minute to apply! The closing date is 16 June 2026, but we might extend it. However, applying early gives you a better chance to stand out. Head over to our website and submit your application today!
How to prepare for a job interview at EASYWEBRECRUITMENT.COM
✨Know Your Stuff
Make sure you brush up on your knowledge of IT operations, service delivery, and cyber security. Be ready to discuss your experience with Microsoft infrastructures and managing outsourced service desks. This role is hands-on, so showing that you can dive into technical details will impress the interviewers.
✨Communicate Clearly
Since you'll need to translate technical jargon for non-technical colleagues, practice explaining complex concepts in simple terms. Think about examples from your past where you successfully communicated with different stakeholders. This will show your excellent planning and communication skills.
✨Show Your Leadership Skills
Prepare to discuss your leadership style and how you've managed teams or projects in the past. Highlight any experiences where you coordinated with internal and external resources. They want someone who can lead effectively while also being hands-on, so be ready to share relevant stories.
✨Be Ready for Scenario Questions
Expect questions that assess your incident management and problem-solving skills. Think of specific situations where you identified root causes of issues and how you resolved them. This will demonstrate your analytical abilities and readiness to tackle challenges head-on.
