At a Glance
- Tasks: Drive 7.2 tonne lorries, collect and return customer goods, and assist with loading.
- Company: Join easyStorage Hertfordshire, a dynamic team focused on safety and customer service.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Get involved in marketing initiatives and help grow the business.
- Why this job: Meet new people daily while exploring various locations across Hertfordshire.
- Qualifications: Proven HGV driving experience, clean licence, and strong customer service skills.
The predicted salary is between 30000 - 42000 € per year.
We are seeking reliable and experienced HGV Driver/Loaders to join our team at easyStorage Hertfordshire. The successful candidates will be responsible for safely operating 7.2 tonne lorries, collecting and returning customer goods to various locations across Hertfordshire, and assisting with loading and unloading as part of a 2/3 person crew. This role offers an excellent opportunity for individuals with a background in HGV driving and removal/delivery logistics and operations who are committed to maintaining high standards of safety and customer service.
Upfront Requirements
- You will have several years proven experience of driving and managing a 7.5 tonne truck.
- You will have a clean driving licence.
- You will be able to produce references that confirm your experience and expertise.
Key Duties
- Day to day management of the truck, including daily inspection records and management of any issues.
- Transport management relationship maintenance.
- Own the required legal check procedures (MOT, PMI, Servicing etc).
- Management of weekly job schedule, plan ahead routing from job to job to ensure jobs are properly planned for and attended.
- Work alongside loader and ensure proper representation of the company to customers (including proper uniform).
- Accurate and prompt reporting of daily jobs through the provided easystorage apps - mavis and vault, including pod numbers/details.
- Be capable of dealing with customers' requests on the day, and thinking around problems that occur.
- Liaise with company owner regarding any issues and contribute to solutions.
- Have experience of loading jobs, be fit and capable of transferring furniture/large household items and white goods out of/into houses.
- Have capability to dismantle and re-assemble simple furniture.
- Ideally have previous experience of forklift work, both reach and counter balance.
Additional Duties
Alongside the basic responsibility for a driver/loader, we expect you to get involved with the day to day running of the company and the generation of extra customers to help the profitability of the business. For complete clarity, there will be work outside of the day-to-day of collection and returns. Responsibilities would include but not be limited to:
- Upkeep of the depot that we operate out of, including cleaning of depot and the trucks.
- Management and preparation of pods for collections and returns.
- Management of packing materials and tools for jobs.
- Participation in local marketing initiatives such as photos and videos of jobs posted on social media to help build a picture of our services, and leaflet drops in selected areas.
If you like working in an environment where each day you'll meet new customers and visit a wide variety of locations and if you are punctual and take enjoyment from maintaining high standards as part of a team, we look forward to receiving your application.
Driver/Loader employer: easyStorage Hertfordshire
At easyStorage Hertfordshire, we pride ourselves on being an excellent employer that values reliability and teamwork. Our supportive work culture fosters personal growth and development, offering opportunities for our Driver/Loaders to engage in various aspects of the business while ensuring high standards of safety and customer service. With a focus on community engagement and a dynamic work environment, we provide a rewarding experience for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Loader
✨Tip Number 1
Network like a pro! Reach out to your contacts in the logistics and driving industry. Let them know you're on the lookout for a Driver/Loader role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your hands dirty with some local marketing! Join in on social media initiatives or community events related to driving and logistics. This not only boosts your visibility but also shows potential employers that you're proactive and engaged.
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. As a Driver/Loader, you'll be interacting with customers daily. Practice how to handle tricky situations and showcase your problem-solving abilities during interviews.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at easyStorage Hertfordshire. Don’t miss out on this opportunity!
We think you need these skills to ace Driver/Loader
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your years of experience driving 7.5 tonne trucks in your application. We want to see that you've got the skills and know-how to handle the job safely and efficiently.
Keep It Professional:Since you'll be representing us to customers, it's important to present yourself well in your application. Use a clear format, check for typos, and make sure your references are ready to back you up!
Be Specific About Your Skills:When detailing your skills, mention any experience with loading/unloading, managing schedules, or dealing with customer requests. We love candidates who can think on their feet and solve problems!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at easyStorage Hertfordshire
✨Know Your Vehicle Inside Out
Make sure you’re familiar with the specifics of operating a 7.5 tonne truck. Brush up on daily inspection records and legal check procedures like MOT and servicing. This shows you take safety seriously and are ready to manage any issues that might arise.
✨Demonstrate Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss how you’ve handled customer requests in the past. Share examples where you’ve gone above and beyond to ensure customer satisfaction, as this will highlight your commitment to high standards.
✨Showcase Your Team Spirit
This job requires working closely with a crew, so be ready to talk about your experience in team settings. Discuss how you’ve collaborated with others to achieve common goals, especially in logistics or delivery scenarios.
✨Be Ready for Practical Questions
Expect questions that test your problem-solving skills on the spot. Think about scenarios where you had to think on your feet, whether it was dealing with a last-minute change in schedule or handling unexpected challenges during a job.
