Product Manager - Tolling

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities. It isn’t a challenge anyone could take on. We have our people and values—Arrive Curious, Focused and Together—to help us make it happen. Our brand is inspired by the North Star, a shining light leading travelers to their destinations. Our values guide us to be at our best for customers, the cities and communities we serve, and ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

The Tolling Product Manager sits within the Automotive & Data (A&D) business unit, reporting directly to the Head of Product, Automotive & Data. In this role, you will lead a highly strategic, zero‑to‑one initiative: building Arrive’s tolling platform from the ground up as an API‑first platform with a user‑friendly management UI. This role offers significant scope for strategic leadership and future growth as our platform expands. Based in London, UK (with remote flexibility), you will untangle complex technical and business challenges, working closely with engineering, peer product managers, and key commercial stakeholders. This is a unique opportunity to shape a high‑impact product from its earliest stages while collaborating deeply across our global teams to build a seamless customer experience.

How to make an impact

• Platform Vision & Strategy: Define, articulate, and drive a clear product vision and strategy for our tolling platform. Translate market insights, stakeholder perspectives, and business objectives into a balanced, forward‑looking roadmap that positions Arrive competitively in the tolling space.
• Lead 0→1 Product Discovery & Delivery: Guide the end‑to‑end development of our API‑first tolling platform, using iterative methodologies to test assumptions, deliver incremental value, and turn complex ideas into payment experiences.
• Deep‑Dive Strategy & Prioritization: Conduct comprehensive research to understand the complex tolling ecosystem, translating deep insights into a collaborative, high‑impact customer‑centric product roadmap.
• Collaborate Across Product Teams: Partner closely with other product managers across Arrive to integrate tolling features beautifully into an exceptional traveller and vehicle experience.
• Strengthen Stakeholder & Customer Relationships: Build trust‑based relationships and lead thoughtful, collaborative negotiations with external customers, partners, and our internal sales teams, aligning commercial demands with our commitment to an outstanding user experience.
• Drive Commercial Alignment: Contribute to strategic decisions around pricing frameworks, partnership models, and growth levers to expand the platform’s reach across global markets.

About You

You are an empathetic, curious, and collaborative builder who is energized by bringing structure to ambiguous, complex problems, always keeping the human end‑user at the heart of your decisions. You have a growth mindset, love to learn continuously, and are excited by the challenge of transforming a blank canvas into a successful platform. A natural relationship builder and communicator, you listen deeply and collaborate easily with everyone, from technical engineering teams to commercial sales partners and diverse external customers. You are comfortable taking a step back to research thoroughly, and you use those insights to prioritize thoughtfully and transparently.

We believe that diverse perspectives build the best products, and we encourage you to bring your unique background, cultural insights, and lived experiences to help us shape the future of urban mobility.

Your background

• Experience guiding B2B or platform product development, with a strong comfort level in managing APIs, complex systems, or technical integrations.
• Proven ability to guide products from early‑stage discovery (0→1) through to launch, showing comfort with adapting to change and refining direction iteratively.
• A strategic and commercial mindset to solving highly complex problems, conducting research, and prioritising roadmaps based on clear, evidence‑based reasoning about pricing, business models, and growth alongside product delivery.
• Excellent, inclusive communication skills, with an ability to translate complex topics clearly to diverse technical, commercial, and customer teams.
• While a background in automotive, mobility, tolling, or payments is a fantastic advantage, we warmly welcome transferable experience from other complex, platform‑focused industries.