EasyPark in Poole is seeking a Technical Service Manager to act as the primary liaison between clients and technical support. You will manage crisis situations, ensure compliance with SLAs, and lead technical teams through high-pressure scenarios.
The ideal candidate has a Master’s degree in Engineering or IT and at least 5 years in operational contract management. Knowledge of Jira and ServiceNow is a plus, and strong leadership and emotional intelligence are crucial for success.
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