At a Glance
- Tasks: Perform maintenance and repairs on smart mobility hardware across Manchester.
- Company: Join Arrive, a global leader in urban mobility solutions.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Work autonomously in a dynamic environment with a focus on safety.
- Why this job: Make a real impact on your community's travel experience every day.
- Qualifications: Experience in technical roles and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities. Our people and our values help us make it happen. We Arrive Curious, Focused and Together. Our values guide us and help us be at our best for our customers, the cities and communities we serve, and ourselves. As a global team, we are transforming urban mobility.
The Role
As a Field Service Technician within our UK Operations team, you will be the face of Arrive across the Manchester region. Reporting to the Regional Service Manager, you will play a critical role in ensuring our physical mobility infrastructure—including smart payment terminals and sensor technology—remains operational and efficient. This is a highly autonomous position where you will have the opportunity to directly impact the local community by reducing downtime and improving the urban travel experience for thousands of daily users.
How To Make An Impact
- Perform routine maintenance, diagnostics, and complex repairs on a variety of smart parking and mobility hardware.
- Manage a regional territory to ensure all service level agreements (SLAs) are met, prioritizing urgent repairs to maintain city-wide uptime.
- Collaborate with the central technical support team to provide real‑time feedback on hardware performance and local infrastructure challenges.
- Maintain accurate digital logs of all site visits, parts used, and technical resolutions via our mobile workforce management platform.
- Champion a safety‑first culture by adhering to all health and safety protocols while working in public urban environments.
About you
You are a proactive problem‑solver who enjoys the variety of working in the field rather than behind a desk. You thrive in environments where you can take ownership of your schedule and use your technical expertise to help others. With a curious mindset and a collaborative spirit, you take pride in quality craftsmanship and enjoy interacting with different stakeholders across the city. You are driven to learn new technologies and are excited by the prospect of keeping Manchester’s mobility network moving.
Your background
- Proven experience in a field‑based technical role, such as electrical, mechanical, or hardware maintenance.
- Strong diagnostic skills with the ability to troubleshoot complex technical issues independently.
- Comfortable using digital tools and mobile applications for reporting and task management.
- A valid UK driving license and the ability to navigate the Manchester metropolitan area efficiently.
- Excellent communication skills with a focus on delivering high‑quality service to our community partners.
This role is based in Manchester.
About Us
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision‑makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimised car parks to data‑driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
Field Service Technician in Manchester employer: EasyPark
At Arrive, we pride ourselves on being an exceptional employer, fostering a culture of curiosity, collaboration, and commitment to community. As a Field Service Technician in Manchester, you will enjoy the autonomy of your role while making a tangible impact on urban mobility, supported by ongoing training and development opportunities. Our focus on employee well-being and safety, combined with our innovative approach to transforming cities, makes Arrive a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Manchester
✨Tip Number 1
Get to know the company! Research Arrive and its values. When you understand what drives us, you can tailor your conversations to show how you fit into our mission of transforming urban mobility.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common technical questions related to field service roles. Show off your problem-solving skills and be ready to discuss how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Arrive.
We think you need these skills to ace Field Service Technician in Manchester
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your curiosity shine through! Share examples of how you've tackled challenges in the past and what you've learned from them. We love candidates who are eager to grow and explore new technologies.
Be Specific About Your Skills:Make sure to highlight your technical skills and experience relevant to the Field Service Technician role. Use specific examples to demonstrate your diagnostic abilities and how you've successfully resolved complex issues in the field. We want to see how you can make an impact!
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to keep your application professional. Share a bit about yourself and your passion for urban mobility, but also ensure that your communication is clear and concise. We’re looking for someone who can connect with our community partners!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our journey at Arrive!
How to prepare for a job interview at EasyPark
✨Know Your Tech
Brush up on your technical skills related to smart parking and mobility hardware. Be ready to discuss your experience with diagnostics and repairs, as well as any specific tools or software you've used in previous roles.
✨Show Your Curiosity
Demonstrate your proactive problem-solving abilities by sharing examples of how you've tackled complex issues in the past. Highlight your eagerness to learn new technologies and how that aligns with Arrive's values of curiosity and collaboration.
✨Understand the Community Impact
Familiarise yourself with how your role as a Field Service Technician can directly affect the local community. Be prepared to discuss how you can contribute to improving urban mobility and enhancing the travel experience for Manchester residents.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since you'll be interacting with various stakeholders, showcasing your excellent communication skills during the interview will be crucial. Think about how you can convey technical information in an accessible way.
