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- Tasks: Lead the delivery of innovative eCommerce platforms and ensure operational excellence.
- Company: Join easyJet, a leader in digital commerce with a focus on customer experience.
- Benefits: Competitive salary, bonus potential, generous holiday, and flexible benefits.
- Why this job: Make a real impact on customer experiences while working with cutting-edge technology.
- Qualifications: Experience in eCommerce, strong leadership skills, and ability to drive performance metrics.
- Other info: Hybrid working model with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
easyJet is evolving its digital commerce platforms, building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels.
We have an exciting new opportunity for a Senior Technology Manager to lead within the eCommerce Platform Delivery team, you will take accountability for the delivery, performance, and operational excellence of the platforms and services that power customer-facing channels across web, mobile, and other digital touchpoints. You will lead full-stack teams within a defined Mission, ensuring technology solutions are scalable, reliable, and aligned with enterprise architecture principles.
Working closely with Product Managers, Principal Software Engineers, and providing leadership to the broader Mission team, you will define the Mission roadmap, guide technical and operational priorities, and manage dependencies across other Missions and Chapter Leads. By championing best practices, modern architectures, and innovative approaches, you will accelerate delivery, enhance platform resilience, and ensure the technology supports evolving business needs and strategic priorities.
This is a permanent opportunity, based in Luton. (Hybrid Working)
What you\’ll be doing
- Own the Mission-level delivery of eCommerce platforms and services, ensuring robust, scalable, and reliable capabilities while aligning priorities with board level senior stakeholders
- Partner with Mission and Chapter Leads to define outcomes and manage dependencies across eCommerce, ensuring consistent alignment and delivery
- Lead cross-functional squads, fostering a high-performance, customer-centric culture and promoting continuous learning
- Provide technical direction to squads, in partnership with Product Managers and Principal Software Engineers, ensuring roadmaps and platform objectives are aligned
- Manage Mission budgets and roadmaps, delivering against strategic priorities and OKRs
- Drive adoption of shared platform services and modern engineering practices, enabling scalable solutions and faster delivery of customer-facing capabilities
- Oversee vendor and delivery ecosystems across onshore, nearshore, and offshore partners, ensuring value, accountability, and adherence to enterprise standards
What you\’ll bring to the team
- Ability to link platform strategy and technical delivery to measurable business outcomes, including feature performance, revenue/profit impact, and customer satisfaction
- Experience using DORA metrics, release frequency, incident response, and system recovery to drive delivery performance
- Proven ability to coordinate multiple squads, manage dependencies, and align delivery across Missions
- Track record of implementing shared services and modern engineering practices to accelerate platform delivery
- Experience in high-transaction, large-scale eCommerce or technology-driven environments is advantageous
What we can offer you
- Competitive base salary
- Up to 30% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- 7% pension
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits
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Senior Technology Manager - eCommerce employer: Easyjet
Contact Detail:
Easyjet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technology Manager - eCommerce
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your achievements in technology management and eCommerce. Include case studies of projects you've led, especially those that demonstrate your ability to drive performance and operational excellence.
✨Tip Number 3
Prepare for interviews by understanding the company’s mission and values. Research easyJet’s digital commerce initiatives and think about how your experience aligns with their goals. Be ready to discuss how you can contribute to their platform delivery and enhance customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Senior Technology Manager - eCommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Technology Manager. Highlight your experience in eCommerce and how you've led teams to deliver scalable solutions. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and eCommerce. Share specific examples of how you've driven performance and operational excellence in previous roles.
Showcase Your Leadership Skills: We’re looking for someone who can lead cross-functional squads effectively. In your application, mention instances where you’ve fostered a high-performance culture and promoted continuous learning within your teams.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Easyjet
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies and platforms mentioned in the job description. Brush up on your knowledge of eCommerce systems, full-stack development, and modern engineering practices. Being able to discuss specific technologies and how they relate to the role will show that you’re not just a good fit, but also genuinely interested.
✨Showcase Your Leadership Skills
As a Senior Technology Manager, you'll need to demonstrate your ability to lead cross-functional teams. Prepare examples from your past experiences where you successfully managed multiple squads or projects. Highlight how you fostered a high-performance culture and drove alignment across different teams.
✨Align with Business Outcomes
Be ready to discuss how your technical decisions have positively impacted business outcomes in previous roles. Use metrics like DORA metrics, release frequency, and customer satisfaction to back up your claims. This will show that you understand the bigger picture and can link technology delivery to measurable results.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their eCommerce strategy, team dynamics, and how they measure success. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.
