Technical Business Analyst: Salesforce & Contact Center Impact in Luton

Technical Business Analyst: Salesforce & Contact Center Impact in Luton

Luton Full-Time On-site
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easyJet holidays is seeking a Technical Business Analyst within the Customer Platforms team in the UK. You will shape and deliver enhancements across our customer service tech stack, with emphasis on Salesforce and Amazon Connect, translating business needs into clear deliverables for development teams.

You will collaborate with stakeholders to ensure practical, valuable solutions and drive adoption through discovery to delivery, working in an agile environment.

Technical Business Analyst: Salesforce & Contact Center Impact in Luton employer: Easyjet

At easyJet, we are proud to be a leading low-cost airline that not only connects millions of customers across Europe but also fosters a vibrant and inclusive workplace culture. As a Lead Software Engineer in our optimisation engineering team, you will enjoy competitive salaries, generous holiday allowances, and unique benefits like discounted travel for friends and family, all while working in a collaborative environment that encourages innovation and personal growth.

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Contact Details:

Easyjet Recruitment Team