At a Glance
- Tasks: Provide hands-on tech support for airport operations and troubleshoot issues on the go.
- Company: Join easyJet, Europe's iconic low-cost airline with a vibrant culture.
- Benefits: Enjoy competitive salary, bonus potential, flexible benefits, and discounted travel for friends and family.
- Other info: Dynamic work environment with opportunities for growth and a hybrid working policy.
- Why this job: Make a real impact in aviation tech while connecting millions of passengers.
- Qualifications: Experience in aviation tech and strong troubleshooting skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
Every single day, thousands of passengers and crew rely on seamless technology to get to their destinations. As our new Support Technician for Airport Operations, you will maintain, troubleshoot, and optimize the critical tech infrastructure across our airport estate—from terminal kiosks and crew rooms to live operational bases. If you thrive in fast‑paced environments where no two days are the same, this is your chance to make a massive operational impact.
What You’ll Do
- Keep Operations Flying: Provide hands‑on and remote technical support for vital airport infrastructure, endpoint devices, printers, kiosks, and self‑service technologies.
- Resolve Incidents Fast: Diagnose and smash technical glitches under pressure, collaborating with internal teams and third‑party suppliers to minimize operational downtime.
- Drive Tech Upgrades: Support the rollout, configuration, testing, and validation of exciting new airport tech deployments and software upgrades.
- Be the Local Expert: Build rock‑solid relationships with airport stakeholders, crew, and suppliers to ensure our tech remains compliant, secure, and fit for purpose.
- Protect Continuity: Maintain detailed asset inventories, configuration logs, and support documentation so our network remains resilient.
What We’re Looking For
- Aviation Tech Experience: You have a proven track record supporting endpoint devices, hardware, and Windows‑based systems within a live airport or aviation environment.
- Airport System Savvy: You understand how passenger processing, baggage operations, and supplier‑hosted airport systems connect and flow.
- A Master Troubleshooter: You know incident management processes inside out and can restore complex, integrated services calmly and methodically.
- A Great Communicator: You can easily translate complex tech talk into simple terms for non‑technical airport crew and stakeholders.
- Adaptable & Driven: You thrive in fast‑paced, operationally critical environments and take true ownership of your tasks.
Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.
How to Apply: If you are a self‑starter who can identify opportunities to drive greater success for the team and have a track record of building strong relationships with internal stakeholders, we would love to hear from you. Apply now to join our dynamic team!
What you’ll get in return: At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. We offer: Competitive base salary, 20% bonus potential, 25 days holiday, pension scheme, life assurance, and a flexible benefits package. Discounted staff travel scheme for friends and family, annual credit for discount on easyJet holidays, ‘Work Away’ scheme, allowing you to work abroad for 30 days a year, electric vehicle lease salary sacrifice scheme.
Location & Hours of Work: We operate a hybrid working policy of 40%–60% of the month spent with colleagues. We look forward to your application and the possibility of you flying high with our team!
Application Process: Interested candidates should apply through our careers portal.
Reasonable Adjustments: At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Support Technician - Airports in Luton employer: Easyjet
At easyJet, we are proud to be a leading low-cost airline that values innovation and excellence in a vibrant and inclusive workplace. As a Support Technician for Airport Operations, you will enjoy competitive benefits, including a generous holiday allowance, a flexible working policy, and opportunities for personal growth while playing a crucial role in keeping our operations running smoothly. Join us in a fast-paced environment where your technical skills will make a real impact on the travel experiences of millions across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Support Technician - Airports in Luton
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Easyjet.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Easyjet. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Support Technician - Airports in Luton
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Easyjet, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Easyjet and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Easyjet. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Easyjet
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Easyjet.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Easyjet.
