Senior Load Controller in Luton

We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you\’re reading this, you have probably already been an easyJet customer, and you\’ll know that there is no more iconic (or Orange) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We\’re on a mission to make low-cost travel easy – and whatever your role here, you\’ll connect millions of people to what they love using Europe\’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
The Team
The newly established Centralised Load Control (CLC) team is responsible for supervising and developing load control activities, serving as a crucial operational link between Flight Operations and key internal stakeholders such as the Integrated Control Centre (ICC), Ground Operations and Ground Handling Partners, Engineering, and Safety, Compliance, and Operational Readiness teams. This team is critical in embedding new digital Weight & Balance processes across our operation.
The role
As Senior Load Controller, you will be accountable for ensuring the safe, compliant, and efficient delivery of weight and balance activities through the effective leadership of the Centralised Load Control team.
By overseeing load control operations and supporting the transition from manual to digital processes, you will directly contribute to improved safety performance, on-time performance (OTP), and operational resilience. You will ensure that weight and balance decisions are made accurately, consistently, and in line with regulatory and easyJet requirements, while supporting continuous improvement as the function evolves.
What You\’ll Be Doing
Supervise, coach, and support the Centralised Load Control team, ensuring high standards of competence, performance, and professionalism
Oversee the accurate and timely execution of load control and dispatch activities, ensuring critical operational timelines are met
Monitor airport and operational performance through audits, KPIs, and trend analysis, driving improvements where required
Manage staff training, competency assessments, certification, and ongoing development
Provide operational support to the ICC using weight management techniques to identify, assess, and resolve emerging issues
Ensure proactive and efficient load planning, including oversight of exception management
Manage team resourcing activities, including rosters, leave, and individual performance reviews
Support the development and continuous improvement of CLC processes, procedures, and ways of working
Provide additional support to Flight Operations as required as the CLC function matures and expands
Safety
Maintain oversight of weight and balance activities to ensure all aircraft limitations and regulatory requirements are met
Promote and embed a strong safety culture through timely, accurate reporting and investigation of incidents (ASRs)
Ensure compliance with easyJet Operations Manuals, company policies, and supporting systems at all times
Actively contribute to safety risk management and continuous improvement initiatives
What We\’re Looking For
Minimum 3 years\’ experience in Weight & Balance and/or Load Control
Strong understanding of weight and balance principles
Good understanding of Ground Operations and turnaround processes
Familiarity with EASA regulations
Proven experience leading or supervising a team
Ability to work effectively in a small, specialised team with a focus on innovation and efficiency
Resilient, proactive, and able to manage competing priorities in a dynamic operational environment
Computer literate, including Windows and Microsoft Office (Excel)
Desirable
Knowledge of Aircraft Performance and Navigation (training will be provided)
Broader understanding of airline operations
What You\’ll Get In Return
Competitive base salary
Up to 20% bonus
25 days holiday
BAYE, SAYE & Performance share schemes
5% pension
Life Assurance
Flexible benefits package
Excellent staff travel benefits
Location & Hours of Work
This full-time role will be based at London Luton Airport and will be full-time, 12 hour shift work, mixture of Days and Nights.
Apply
Apply via our careers page
We welcome applications from people from all backgrounds as part of our ongoing commitment to having a team that truly represents the customers that we serve . You may feel that that you don\’t meet every single requirement for this role, but we\’d still encourage you to submit an application if you feel you meet enough criteria to be considered. And if you need any adjustments or support during the recruitment process please let us know and we\’ll work with you to find a solution.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Business Area
Operations
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Flight Operations
Schedule
Full-time
Unposting Date
21/01/2026, 1:59:00 AM