At a Glance
- Tasks: Lead design and research for AI-driven employee tools at easyJet.
- Company: Join easyJet, a leading low-cost airline with a vibrant culture.
- Benefits: Enjoy competitive salary, travel perks, and flexible working options.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Shape the future of work with innovative AI solutions in a dynamic team.
- Qualifications: Proven UX/UI design experience and strong portfolio required.
The predicted salary is between 60000 - 80000 £ per year.
About easyJet: We are easyJet – a FTSE listed, £multi‑billion low‑cost airline that serves tens of millions of customers every year. We operate over 1,200 routes across 38 countries, employ more than 18,000 colleagues, and connect people to what matters most through great value fares and friendly service.
What makes us easyJet? Our Promise Behaviours: Safe, Bold, Welcoming and Challenging. Four behaviours. One Spirit. One easyJet.
Read on if you…
- Are a senior UX/UI Designer and Researcher who enjoys working across both disciplines
- Are excited by AI, emerging technology and shaping how work is done
- Enjoy solving complex problems and turning them into simple, trusted user experiences
- Can be based in our Luton head office around 3 days per week as part of our hybrid model
The Team: You’ll join our AI Workforce Experience team, an emerging, high‑impact group focused on transforming how colleagues across easyJet work through AI‑enabled tools and platforms. The team partners closely with Technology, HR, Operations and Product to design employee‑facing AI solutions that are practical, trustworthy and genuinely useful.
The Role: AI is changing what it means to work at easyJet — and this role sits right at the heart of that shift. As Lead UX Designer you’ll lead the design and research practice for our growing portfolio of employee‑facing AI products, including super‑agent experiences and AI productivity tooling used by colleagues across the business. This is a true 50/50 role:
- Design – translating complex AI capabilities into intuitive, high‑quality UX/UI
- Research – uncovering real colleague needs and grounding product decisions in evidence
You’ll operate as a senior individual contributor, setting the bar for quality and influence across the portfolio. Over time, the role is expected to evolve into a chapter lead, owning employee‑facing UX/UI and research across easyJet’s AI and workforce transformation agenda.
What we’re looking for: We’re looking for someone who combines strong craft with deep curiosity and influence:
- Proven experience as a senior UX/UI designer and/or user researcher, ideally spanning both disciplines
- A strong portfolio showing end‑to‑end design thinking — from research and insight through to polished, production‑ready design
- Experience designing internal or enterprise products, particularly complex, workflow‑driven tools
- Comfort working in ambiguity, where AI capabilities and requirements evolve quickly
- Excellent stakeholder skills — able to confidently present, influence and defend decisions with evidence
- Proficiency in Figma (essential)
- Experience with research and usability tooling (Maze, Userlytics, Hotjar or similar)
- Working knowledge of accessibility standards (WCAG/W3C)
- Experience working in agile product teams
- Familiarity with AI‑powered products and related UX challenges (trust, transparency, onboarding) is desirable but not essential
What you’ll get in return: Competitive salary and bonus, easyJet staff travel benefits, pension, life assurance and flexible benefits, hybrid working and a supportive, inclusive environment.
Practicalities: This is a full‑time role, based in Luton, working 40 hours per week. We support hybrid working, with around 60% of time spent in the office per month.
Reasonable Adjustments: At easyJet, we are committed to building an inclusive workplace that reflects the customers we serve across Europe. We welcome applications from all backgrounds. If you require any adjustments or support during the recruitment process — including extra time for assessments or accessible interview arrangements — please contact us. We are happy to make reasonable adjustments throughout the process.
Lead UX Designer - AI Workforce Experience in Luton employer: Easyjet
easyJet is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. As a Future Fuels Manager based in Luton, you'll benefit from a strong focus on employee growth, competitive bonuses, and excellent travel perks, all while contributing to our ambitious sustainability goals. Our collaborative culture encourages you to build meaningful relationships with industry leaders, ensuring your role is both impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Designer - AI Workforce Experience in Luton
✨Tip Number 1
Network like a pro! Reach out to current or former easyJet employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best UX/UI projects, especially those involving AI. When you get the chance to chat with hiring managers, make sure to walk them through your thought process and design decisions.
✨Tip Number 3
Be ready for a challenge! Expect some design exercises or case studies during interviews. Brush up on your problem-solving skills and be prepared to showcase how you tackle complex UX issues, especially in an AI context.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the easyJet family. Don’t miss out!
We think you need these skills to ace Lead UX Designer - AI Workforce Experience in Luton
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a link to your portfolio in your application. We want to see your design process and how you tackle complex problems, so showcase your best work that highlights your UX/UI skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with our Lead UX Designer role. Highlight your experience with AI and internal tools, as that’s what we’re all about.
Be Bold and Authentic:We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. Share your passion for UX design and how you approach challenges, as we value authenticity and boldness.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity with easyJet!
How to prepare for a job interview at Easyjet
✨Know Your Stuff
Make sure you’re well-versed in the latest UX/UI trends, especially those related to AI. Brush up on your portfolio and be ready to discuss specific projects where you’ve tackled complex problems and delivered intuitive designs.
✨Showcase Your Research Skills
Prepare to talk about your research process and how it informs your design decisions. Be ready to share examples of how you've used user feedback to shape your work, especially in enterprise products or tools.
✨Be Ready for Stakeholder Engagement
Since this role involves working closely with various teams, practice how you’ll present your ideas and defend your design choices. Think of ways to demonstrate your excellent stakeholder skills and how you can influence decisions with evidence.
✨Familiarise Yourself with Accessibility Standards
Understanding accessibility is crucial, so brush up on WCAG/W3C standards. Be prepared to discuss how you’ve incorporated these principles into your designs, ensuring that your solutions are inclusive for all users.
