At a Glance
- Tasks: Lead disruption management and governance in a fast-paced aviation environment.
- Company: Join easyJet, a leading airline known for innovation and customer focus.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a collaborative team driving continuous improvement in a vibrant industry.
- Why this job: Shape the future of aviation operations and make a real impact on customer experience.
- Qualifications: Strong leadership skills and experience in governance and disruption management.
The predicted salary is between 60000 - 80000 £ per year.
easy Jet is seeking a strategic Head of Governance & Customer Disruption to lead disruption management, governance and continuous improvement in a fast-paced aviation environment.
The role reports to the Director of Network Control and shapes the future of Network Control operations.
The post involves overseeing day‑of-operation disruption handling, cost management, and governance frameworks while driving senior stakeholder collaboration and capability development across a ~65‑strong team.
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Head of Customer Disruption & Governance (12-Month Contract) in London employer: Easyjet
easyJet is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. As a Future Fuels Manager based in Luton, you'll benefit from a strong focus on employee growth, competitive bonuses, and excellent travel perks, all while contributing to our ambitious sustainability goals. Our collaborative culture encourages you to build meaningful relationships with industry leaders, ensuring your role is both impactful and rewarding.
