At a Glance
- Tasks: Lead digital merchandising strategy to enhance customer journeys on easyJet's platforms.
- Company: Join easyJet, a dynamic airline with a focus on innovation and customer experience.
- Benefits: Enjoy a competitive salary, bonus, pension, private medical insurance, and generous holiday.
- Other info: Collaborative culture with opportunities for growth in a fast-paced environment.
- Why this job: Shape the future of travel by creating seamless digital experiences for customers.
- Qualifications: Experience in digital merchandising and strong analytical skills are essential.
The predicted salary is between 49500 - 60500 £ per year.
We support hybrid working, and you’ll spend 60% of your time each month in the office. You’re passionate about creating seamless digital experiences that help customers find, book and add more to every journey.
The opportunity
As Digital Merchandising Manager, you’ll shape how customers discover flights, ancillaries and holiday products across easyJet’s websites and app. Reporting to the Head of eCommerce Performance, you’ll lead the strategy, coordination and execution of commercially driven digital content across UK and EU markets. You’ll bring together customer insight, data and testing to improve conversion, engagement and overall booking performance, while working closely with commercial, product and digital teams to deliver measurable results.
The team & culture
You’ll join a collaborative eCommerce function that works closely with Digital Product, UX, Commercial and Development teams. It’s a fast-moving environment where experimentation, customer focus and continuous improvement are encouraged every day.
What you’ll be doing
- You’ll own the end-to-end digital merchandising strategy across easyJet’s digital channels, ensuring customers can easily discover and book the products most relevant to them.
- Using A/B and multivariate testing, you’ll continually evaluate content, layouts and journeys to identify opportunities to improve conversion and engagement.
- You’ll analyse customer behaviour, sales performance and booking funnels, turning insights into practical recommendations and clear priorities.
- Working closely with product and commercial teams, you’ll help shape the development roadmap and ensure merchandising activity supports wider business goals.
Qualifications
What we’re looking for
- You’ll have experience in digital merchandising, eCommerce or online trading, ideally in travel, retail or another high-volume transactional environment.
- You’ll be comfortable working with analytics tools, customer data and testing platforms, using evidence to build business cases and measure impact.
- Experience collaborating with UX, product and development teams in agile environments will help you succeed, alongside strong stakeholder management skills.
- A commercial mindset, excellent communication skills and experience with content management systems are essential.
- Knowledge of conversion rate optimisation principles and testing methodologies is important.
What you’ll get
- Competitive base salary + up to 20% bonus
- 7% employer pension contribution
- Private medical insurance
- 25 days holiday
Digital Merchandising Manager in Kennington employer: Easyjet
At easyJet, we are proud to be a leading low-cost airline that not only connects millions of customers across Europe but also fosters a vibrant and inclusive workplace culture. As a Lead Software Engineer in our optimisation engineering team, you will enjoy competitive salaries, generous holiday allowances, and unique benefits like discounted travel for friends and family, all while working in a collaborative environment that encourages innovation and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Merchandising Manager in Kennington
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Easyjet are looking for when hiring for a Digital Merchandising Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Easyjet for the Digital Merchandising Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Easyjet as a Digital Merchandising Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Easyjet’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Merchandising Manager.
We think you need these skills to ace Digital Merchandising Manager in Kennington
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Easyjet, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Easyjet's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Easyjet. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Easyjet
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Easyjet uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Easyjet. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
