easyJet is seeking a strategic Head of Governance & Customer Disruption to lead disruption management, governance and continuous improvement in a fast-paced aviation environment. The role reports to the Director of Network Control and shapes the future of Network Control operations.
The post involves overseeing day‑of-operation disruption handling, cost management, and governance frameworks while driving senior stakeholder collaboration and capability development across a ~65‑strong team.
#J-18808-LjbffrHead of Customer Disruption & Governance (12-Month Contract) employer: Easyjet
easyJet is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. As a Future Fuels Manager based in Luton, you'll benefit from a strong focus on employee growth, competitive bonuses, and excellent travel perks, all while contributing to our ambitious sustainability goals. Our collaborative culture encourages you to build meaningful relationships with industry leaders, ensuring your role is both impactful and rewarding.