easyJet | Portfolio Delivery Manager - Customer & Commercial

Portfolio Delivery Manager – Customer & Commercial

Luton/Hybrid

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over 800 routes to more than 30 countries, we’re the UK’s largest airline, the second largest in Europe and the tenth largest in the world. Flying over

80 million passengers a year, we employ over 13,000 people. Its big-scale stuff and we’re still growing.

Job Purpose

The easyJet Portfolio Delivery Manager role has responsibility for working with the Head of Portfolio and with key business stakeholders to support the shaping of, managing and delivering a portfolio of strategic business change projects aligned to the easyJet strategic objectives and priorities. This role will manage the coordination of a defined roadmap of projects (using a variety of delivery methodologies), across various business units and technology teams.

The role is pivotal in ensuring that all projects are delivered on schedule, within scope, and aligned with our strategic business objectives. The ideal candidate will be adept at managing multiple technology platforms and leading teams in both waterfall and agile methodologies.

What you’ll need to do the role

• Supporting the business and technology teams to shape new ideas and create robust business cases for initiatives that are defined in the portfolio baseline plan.
• Working with the programme and project managers and reporting to the Head of Portfolio, support the delivery of specific projects, products and services focusing on time, cost and quality parameters within a complex portfolio delivered by multiple teams using an agile or traditional methodology.
• Working continuously to ensure alignment across Heads of, project managers, product owners, business stakeholders, and technology managers, striving always for effective collaboration to achieve specific OKRs and KPIS.
• Manage reporting, governance, and value measurement processes to ensure transparency and accountability across all projects, flagging key risks and issues proactively.
• Identify and manage people, project & process dependencies, working with stakeholders to resolve and escalating proactively as required.
• Implement and manage changes and interventions to ensure project goals are achieved.
• Lead and mentor teams across different technical platforms and processes, fostering a culture of continuous improvement.
• Adapt management methods to accommodate blended delivery models, including both waterfall and agile frameworks.
• Develop and implement delivery frameworks that integrate seamlessly with various business units and IT strategies..
• Ensuring all projects and programmes adhere to easyJet governance, processes and standards, based on scale, complexity and risk aligned to the enterprise change framework.
• Supporting the quarterly portfolio planning process.
• Consistently driving an excellent customer experience.

Key Stakeholders:

The role will develop close working relationships with multiple business functional leads and product delivery teams to ensure that there is clarity in what is required and that delivery is maintained to value, time, cost and quality

Key Skills

Proven experience as a Portfolio Manager, Programme Manager, or similar role in project delivery across multiple platforms and business units.

• Strong understanding of project management principles and methodologies, including both Agile and Waterfall.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks efficiently and effectively under pressure.
• Strong analytical and problem-solving skills.
• Proficient in project management software and tools

Desirable Skills:

Certification in Project Management (PMP, PRINCE2, Agile, etc.)

Experience in the aviation or travel industry.

What you’ll get in return

Competitive base salary

Up to 30% bonus

25 days holiday

BAYE, SAYE & Performance share schemes

7% pension

Life Insurance

Work Away Scheme

Flexible benefits package

Excellent staff travel benefits

About easyJet

At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Apply

Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.