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- Tasks: Lead digital payment strategies and enhance customer experiences for easyJet.
- Company: Join a dynamic team at easyJet, a leader in the travel industry.
- Benefits: Competitive salary, bonus potential, generous holiday, and flexible benefits.
- Why this job: Make a real impact on customer satisfaction and drive innovation in digital payments.
- Qualifications: 5+ years in eCommerce payments and strong stakeholder management skills.
- Other info: Hybrid working model with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We have an exciting new opportunity Digital Product Owner specialising in Digital Payments to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do.
You will own the payment and checkout proposition across easyJet airline and holidays products, delivering and optimising experiences for our customers, driving commercial return and increased customer engagement & satisfaction.
You’ll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.
The role holder will engage with senior stakeholders across both entities and will be a key point of contact for senior leaders, attending board level meetings to provide updates and insight in this critical area
This is a permanent role, based in Luton (Hybrid Working)
What you\’ll be doing
- A smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences.
- Creation, ownership and communication of product roadmaps showing prioritised activity in support of our payments startegy
- User-focused individual who keeps the customer at the heart of everything you do, while having very strong commercial awareness.
- Data-driven change. Base your decisions on facts rather than opinions.
- Experience in ecommerce payments, with understanding of trading pressures and impact
- A people person. You’ll have to search out and collaborate with a range of stakeholders across the business.
- Self-motivated and results-driven with a “take charge” attitude to manage the full development cycle of a product.
- Agile and innovative with the tenacity to thrive in a constantly changing environment.
- You need to be able to balance marketing, technology, analytics and experimentation at all times.
- Very strong presentation and influencing skills
- Outstanding networking skills to work across teams and departments
What you\’ll bring to the team
- Can do, positive, delivery & results orientated team player.
- Deep understanding of the eCommerce payments landscape
- An experienced stakeholder manager. Credible with senior leaders
- A passion for digital technology and its application in business.
- 5+ years’ experience & understanding of Payment Product development.
- A broad understanding of the role product plays in an organisation.
- A true “customer first” thinker – naturally representing the customer throughout the idea generation and development process.
- An understanding & experience of user experience and design processes
- Ability to work in a fast paced, ambitious team under pressure
What we can offer you
- Competitive base salary
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- 7% pension
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits
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Digital Product Owner - Payments employer: Easyjet
Contact Detail:
Easyjet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Owner - Payments
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even casual meet-ups. The more you engage with others, the better your chances of landing that Digital Product Owner role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences in delivering digital features and how you've put customers at the heart of your projects. Let them see your passion for payments and eCommerce.
✨Be Data-Driven
In conversations, highlight how you use data to drive decisions. Talk about specific examples where your insights led to improved customer engagement or commercial returns. This will show you're not just a people person but also a strategic thinker.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our digital payments strategy.
We think you need these skills to ace Digital Product Owner - Payments
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Digital Product Owner role. Highlight your experience in digital payments and how you've put customers at the heart of your projects. We want to see how you’ve driven commercial returns and improved customer engagement!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital technology and how your skills align with our needs. Don’t forget to mention your experience with stakeholder management and your ability to thrive in a fast-paced environment.
Showcase Your Data-Driven Mindset: We love candidates who make decisions based on data! In your application, share examples of how you've used analytics to drive change or improve user experiences. This will show us that you’re not just a people person, but also a strategic thinker.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Easyjet
✨Know Your Digital Payments Inside Out
Make sure you brush up on the latest trends and technologies in the digital payments landscape. Be ready to discuss your previous experiences with eCommerce payments and how they relate to the role. This will show that you’re not just familiar with the field, but genuinely passionate about it.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully collaborated with various stakeholders in past roles. Highlight your ability to communicate effectively with senior leaders and how you’ve influenced decisions. This is crucial for a role that requires engaging with senior stakeholders regularly.
✨Bring Data to the Table
Since this role is data-driven, be prepared to discuss how you've used analytics to inform product decisions in the past. Share specific examples where your data insights led to improved customer engagement or commercial returns. This will demonstrate your analytical mindset and customer-first approach.
✨Demonstrate Your Agile Mindset
Be ready to talk about your experience working in agile environments. Share instances where you adapted quickly to changes and how you managed the full development cycle of a product. This will show that you can thrive in a fast-paced setting, which is essential for this role.