At a Glance
- Tasks: Lead the online check-in journey, enhancing customer experience and satisfaction.
- Company: easyJet is Europe's top airline, known for innovation and excellent service.
- Benefits: Enjoy a competitive salary, 25 days holiday, flexible working, and great travel perks.
- Other info: This full-time role offers hybrid working options and occasional travel.
- Why this job: Shape digital experiences at a leading airline while driving innovation and customer satisfaction.
- Qualifications: Experience in product management, UX principles, and Agile methodologies required.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Digital Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do. You will own the post book proposition across easyJet airline products, delivering and optimising experiences for our customers, driving commercial return and increased customer engagement & satisfaction. You’ll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking. The role holder will engage with senior stakeholders across airlines and holidays and will be a key point of contact for senior leaders, attending board level meetings to provide updates and insight in this critical area. This is permanent opportunity, based in Luton! (Hybrid Working).
What You’ll Be Doing
- A smart, hands‑on and creative person, with previous experience in delivering digital features, tools and experiences.
- Creation, ownership and communication of product roadmaps showing prioritised activity in support of our post‑book strategy.
- User‑focused individual who keeps the customer at the heart of everything you do, while having very strong commercial awareness.
- Data‑driven change. Base your decisions on facts rather than opinions.
- Experience in ancillaries, specifically working with 3rd party partners, with understanding of trading pressures and impact.
- A people person. You’ll have to search out and collaborate with a range of stakeholders across the business.
- Self‑motivated and results‑driven with a “take charge” attitude to manage the full development cycle of a product.
- Agile and innovative with the tenacity to thrive in a constantly changing environment.
- You need to be able to balance marketing, technology, analytics and experimentation at all times.
- Very strong presentation and influencing skills.
- Outstanding networking skills to work across teams and departments.
What You’ll Bring To The Team
- Can do, positive, delivery & results orientated team player.
- Deep understanding of eCommerce and ancillary attachment.
- An experienced stakeholder manager. Credible with senior leaders.
- A passion for digital technology and its application in business.
- Extensive experience & understanding of eCommerce Product development.
- Previous experience working on travel related websites welcomed.
- A broad understanding of the role product plays in an organisation.
- A true “customer first” thinker – naturally representing the customer throughout the idea generation and development process.
- An understanding & experience of user experience and design processes.
- Ability to work in a fast paced, ambitious team under pressure.
What We Can Offer You
- Competitive base salary.
- Up to 20% bonus.
- 25 days holiday.
- BAYE, SAYE & Performance share schemes.
- 7% pension.
- Life Assurance.
- Flexible benefits package.
- (Work Away) enabling you to work abroad for up to 30 working days per year.
- Excellent staff travel benefits.
Business Area
Information Technology (IT)
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Information Technology (IT)
Schedule
Full-time
Unposting Date
17/07/2026, 11:59:00 PM
Digital Product Owner in Luton employer: Easyjet
easyJet is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. As a Future Fuels Manager based in Luton, you'll benefit from a strong focus on employee growth, competitive bonuses, and excellent travel perks, all while contributing to our ambitious sustainability goals. Our collaborative culture encourages you to build meaningful relationships with industry leaders, ensuring your role is both impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner in Luton
✨Tip Number 1
Familiarise yourself with easyJet's digital products and services. Understanding their current online check-in process and identifying areas for improvement can give you a significant edge during interviews.
✨Tip Number 2
Brush up on Agile methodologies, especially if you have experience leading Agile ceremonies. Be prepared to discuss how you've successfully managed product backlogs and prioritised user stories in your previous roles.
✨Tip Number 3
Showcase your knowledge of UX and accessibility best practices. Prepare examples of how you've implemented these principles in past projects, as this will resonate well with the hiring team at easyJet.
✨Tip Number 4
Network with current or former employees of easyJet, particularly those in product management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Digital Product Owner in Luton
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Digital Product Owner at easyJet. Familiarise yourself with their digital self-service capabilities and how this role contributes to enhancing customer experiences.
Tailor Your CV:Highlight your relevant experience in product management, especially in B2C e-commerce environments. Emphasise your understanding of UX, Accessibility, and Agile methodologies, as these are crucial for the role.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for innovation and digital excellence. Mention specific examples of how you've improved digital products in the past and how you can bring that expertise to easyJet.
Showcase Your Skills:In your application, clearly demonstrate your familiarity with tools like Jira and Confluence, as well as your understanding of API schemas and development languages. This will help you stand out as a strong candidate.
How to prepare for a job interview at Easyjet
✨Understand the Digital Product Owner Role
Make sure you have a clear understanding of what a Digital Product Owner does, especially in the context of easyJet. Familiarise yourself with their digital self-service capabilities and how this role contributes to enhancing customer experiences.
✨Showcase Your Agile Experience
Since the role involves leading Agile ceremonies, be prepared to discuss your experience with Agile methodologies. Highlight specific examples where you've successfully managed product backlogs or led sprint planning sessions.
✨Demonstrate Your UX and Accessibility Knowledge
Given the emphasis on UX and accessibility, come ready to discuss best practices in these areas. Be prepared to share how you've implemented inclusive design principles in past projects.
✨Prepare Data-Driven Insights
The role requires making evidence-based decisions, so be ready to talk about how you've used data and customer insights in your previous roles. Bring examples of how data has influenced your product decisions.
