easyJet holidays is seeking a Technical Business Analyst (Customer Platforms) to translate business needs into actionable technical requirements for our development teams. You will support workshops, capture scope, prioritise features, and help keep delivery on track across Technology, Operations, Product, DevOps, and partners.
Your experience with CRM and CCaaS platforms, especially Salesforce Service Cloud and Amazon Connect, will shape better customer platforms.
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Technical Business Analyst - Customer Platforms (Hybrid) in City of London employer: EasyJet plc
At easyJet, we are committed to fostering a vibrant and inclusive workplace culture that champions innovation and excellence. As a Senior Product Manager in our London Luton Airport office, you will enjoy competitive benefits including a 30% annual bonus potential, a flexible working policy, and opportunities for personal growth within a forward-thinking airline that prioritises sustainability and operational efficiency. Join us to make a meaningful impact in the airline industry while enjoying discounted travel perks and a supportive team environment.
