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- Tasks: Lead the post-booking digital experience and mentor a team of Product Owners.
- Company: Join easyJet holidays, the UK's fastest-growing tour operator.
- Benefits: Enjoy competitive salary, bonus scheme, discounted flights, and flexible benefits.
- Why this job: Shape exciting customer journeys and make a real impact in travel.
- Qualifications: Experience in digital product management and coaching product teams.
- Other info: Hybrid work model with great career growth opportunities.
The predicted salary is between 50000 - 60000 £ per year.
We are easyJet holidays, the UK’s fastest-growing tour operator, and we are looking for a Product Manager to join our Digital team on a fixed-term contract covering maternity leave. From day one, you will own the post-booking digital experience for our customers, which is everything that happens after they have clicked 'book'.
Reporting into our Head of Digital Product, you will lead a small team of Product Owners, each with their own development squad, shaping a digital journey that keeps customers informed, empowered, and excited about their upcoming holiday.
Day To Day, You Can Expect To:
- Own the end-to-end post-booking product roadmap, from idea generation through to launch and beyond.
- Lead and mentor a team of Product Owners, removing blockers and keeping delivery moving.
- Track and report on KPIs including CSAT, call deflection, and revenue, ensuring your team's work has measurable commercial impact.
- Act as the bridge between the Digital team and senior stakeholders, translating business requirements into clear, actionable priorities.
- Draw on customer insights, analytics, and usability testing to continuously improve the experience.
- Support easyJet holidays agile ways of working across the business.
What You’ll Bring To The Team:
- A strong background in digital product management, ideally within a customer-facing, transactional environment.
- Experience coaching and mentoring product owners or junior members of a product team.
- Confidence with analytics tools (Google Analytics and ContentSquare in particular).
- A commercial mindset with a genuine passion for data-led decision making.
- Solid experience working within agile delivery teams.
What’s In It For You:
On top of a competitive base salary, you will get access to our company-wide bonus scheme, a 7% pension contribution, share options, life assurance, and a flexible benefits package you can make your own. You will also enjoy heavily discounted flights, free easyJet Plus membership, and annual holiday vouchers — because we think our people should actually get to enjoy the product they are building.
The role is full-time, based at our HQ near Luton Airport, with a hybrid model of two days in the office per week.
How To Apply:
Before you hit apply, we would love to see the person behind the CV. Click Here to answer one quick video question and tell us why this role has your name on it.
At easyJet holidays, we are committed to building an inclusive team that reflects the diverse customers we serve. We welcome applications from all backgrounds. If you need any adjustments during the application process, please reach out to us at ma.recruitment@easyjet.com.
Post-Booking Digital Product Manager (Hybrid) in Luton employer: easyJet holidays
Contact Detail:
easyJet holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post-Booking Digital Product Manager (Hybrid) in Luton
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those at easyJet holidays. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for that video question! Since they want to see the person behind the CV, practice your pitch. Keep it genuine and show your passion for the role – let your personality shine through!
✨Tip Number 3
Brush up on your analytics skills! Familiarise yourself with tools like Google Analytics and ContentSquare. Being able to talk confidently about data will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the easyJet holidays team.
We think you need these skills to ace Post-Booking Digital Product Manager (Hybrid) in Luton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about being a Post-Booking Digital Product Manager and how your experience aligns with our mission at easyJet holidays.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in digital product management and any relevant achievements that demonstrate your ability to lead teams and drive results. We love seeing how you can make an impact!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Don’t Skip the Video Question: Before you hit apply, remember to answer the quick video question! This is your chance to show us the person behind the CV. We’re keen to hear your thoughts on why this role is perfect for you, so don’t hold back!
How to prepare for a job interview at easyJet holidays
✨Know Your Product Inside Out
Before the interview, make sure you understand easyJet holidays' post-booking digital experience. Familiarise yourself with their current offerings and think about how you can enhance the customer journey. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Leadership Skills
Since the role involves leading a team of Product Owners, be prepared to discuss your experience in mentoring and coaching. Share specific examples of how you've removed blockers for your team and driven successful outcomes. This will demonstrate your capability to lead effectively.
✨Be Data-Driven
With a focus on KPIs like CSAT and revenue, it's crucial to highlight your experience with analytics tools. Bring examples of how you've used data to inform product decisions and improve user experiences. This will align perfectly with the commercial mindset they're looking for.
✨Prepare for Agile Discussions
As the role supports agile ways of working, brush up on agile methodologies and be ready to discuss how you've implemented them in past projects. Share your thoughts on how agile practices can enhance product delivery and customer satisfaction, showing that you're a great fit for their team.